Sonida Senior Living

Resident of assisted living for the past 5 years, comfortable here with more staff might take some pressure off current employee and keep them with us longer.

My Mom is very happy living independently at The Waterford. The staff is very helpful, friendly and compassionate. My Mom was recently hospitalized. Our family was contacted by the Executive Director to see how she was and asking if there was anything we needed. The Maintenance Manager is very responsive and prompt. The Activities Director always has fun activities planned to engage the residents. Mom loves the friendships she has formed and looks forward to attending musical performances, happy hour, trivia, bingo and participating in other social activities. There are so many ways to be engaged with The Waterford Community. It's been great for Mom and is a safe and wonderful place for her to call home.

When I worked in healthcare, there was never more than 4 patients per staff. Here, there are at least 12 patients per staff. Not fair to the patients or the aides. That’s why there’s such a turnover of aides.

I like it here. I would recommend

I really like how you sign in and out to visit someone. Everyone was very friendly and helpful. I do feel the carpet needs to be replaced in the main hallway. My friend loves it at your facility and you take great care of her.

Admin staff is great and very helpful. Normal front desk staff, have an attitude or simply do not speak with anyone other than the residents. Rather rude most of the time. Evening and overnight.

Dining room carpet is very worn down and dingy. Needs desperate replacing. Roads around the facility are riveted with deep pot holes that could damage cars if hit. They only put orange cones so you know to drive around them. It's been like that since we toured here in which was March-April.

The attitude of staff has greatly improved when we first got there people truly acted like they were pissed at the world those nurses thankfully are not there any more Lisa is very courtesy integrity respectful helpful the receptionist is very kind and helpful

Clean and friendly, well maintained facility. I visit my parents weekly and they are happy with the food and services that they are currently receiving. The security and ease of check in and out is easy.

The director is very hands on and appears to make each resident feel special. I have eaten several meals with my sister and all have been good. There are many social opportunities and residents are encouraged to participate.

It has been a good experience for the most part. The Waterford at Mesquite is for someone with dementia or that needs extra care. Also, money, jewelry, valuables should be kept in the closet with a deadbolt lock that only resident & family have a key. Too many have access to rooms & thefts happen. A camera installed in the room is a good idea to monitor resident & others that enter the apt.

It's excellent. Fits my mom in laws personality. I would recommend to others.

better than others. not a priority for them for sure. staff is friendly. turnover is high and staff is not very knowledgeable or motivated. lack of communication. we were sold a chef they do not have chef meals all has been minimal no snacks. cheaper than others

It was the most lavish place in reference to others that we looked at, but we really like the fact that they had pets there and that it was small, and the staff turnover seemed limited.

The staff is very nice, and go above and beyond to help their residents. They have many activities to choose from throughout each month, and it's an upbeat environment. The food hasn't been so great recently, and there have been complaints, but they said the are addressing it. With the cost of groceries going up, they increased rent, even though my mom hasn't been there a whole year she was still subject to the increase. I do feel really secure with her living there, especially with her meals being provided and someone at the desk 24/7.

I moved /in 1 1/2yrs ago, This place was great. It was clean and neat and management was a friendly. Now management stays out of sight and. The halls and patios are not taken care of and are messy. The outside needs repair work. New patio furniture is really needed. Looks in outside plumbing and road work needed. They promise to fix but never happens. Poor communication.

Aspen Grove was a great place for my mom to stay. They were kind, attentive, helpful and available to assist with all of her needs. We are very satisfied with the overall experience and would recommend them to others.

Extremely courteous, helpful staff. Food is somewhat hit-or-miss. Plenty of varied activities. Nice path around the complex, with a lake and gazebo. Every apartment has an interior doorway into the hallway, AND an external door to a patio (often shared). Pets are accepted, as are Medicaid Waivers. Also offers parking for residents that can still drive.

Do a pre-visit for yourself. We chose this community because of the reviews. I would recommend to others.

I would recommend seniors to stay there. My dad likes it. Just like anywhere else, the prices jumped up several hundred of dollars. All the staff I've mentioned so far are great. They come to his room to remind him of his meals. As for the food, he loves his breakfast the most. They give a few choices of what to eat. Haven't heard anything complaints.