Stellar Senior Living

The cleaning person left, they are doing their best. Only affects her room. The food is good and they have a good variety of options. They have a lot of activities for the residents to participate in, but our loved one doesn't partake in them. Based on the experience we have had so far, we would definitely recommend this community to others.

The care my mom received was positively horrible. We moved her after 3 months. It was an absolute nightmare.

We have had a very positive experience so far. All areas of the facilities are always in excellent condition. Very clean and well kept. The level of friendliness and care that the staff has shown has been amazing! Our first experience touring , we saw a lot of interaction between staff and residents, and it was always positive. Smiles, joking, staff knew names of everyone we encountered. Very happy vibe. Dad has had great care, and so far hasn't had any complaints (which is a pretty big deal). The meals are delicious and the variety is wonderful. The only issue we run into is the younger youth that serve are sometimes slow to serve and fairly inattentive. We always get our meals, and they are always good though. The facility offers so many options for all kinds of activities, both in house and in the community. Our dad still won't participate, but that is his personal choice, not anything to do with the facility. Cost is always a hard one to rate. We would probably say 4 on this simply because it is a lot of money each month, and finding that we have to pay above and beyond that for diapers, etc medication, food brought to his room, and any other incidentals, was a bit surprising. However, we do recognize that they are on the lower end for our area, and he is getting excellent round the clock care. I hope this helps! We truly have had an amazing experience with North Star, and we are so grateful that we were able to get him in there. He is happy too. Making friends that he sits with at meals, enjoying a peaceful, clean room, and he loves the food. Thank you for your help in our journey.

Everyone is friendly and professional. Sometimes food could be different/ better but can't please everyone. Residents and staff know you by first name or recognize you as a resident. Great activities.

I would highly recommend it.

I'd give them a 6 for Activities if I could. Exercise class every morning. Usually chair exercises, but a different type each day of the week. Scenic drives, trip to store, movie night twice a week each. Musical groups come in once a week. Bingo. Crafts. The residents themselves run a weekly Bible Study class and two different chorus groups. The facility has buffet lunches a day or two before Christmas, Easter, Mother's Day, and Thanksgiving. Residents eat free of course, and then it is [fee removed] per family member who comes--the family members make reservations ahead. They are really nice, and it is like the residents are hosting their family members for a change. The families support the Halloween carnival and Easter Egg Hunt really well, so they are lots of fun to go to. Also they hold a fundraiser for a local charity each summer, with hot dogs and carnival activities and an antique car show that is really well supported. It really feels like a community there.

My mother is very happy at the facility. The staff treata her very well and I have no worries or concerns at this point. I would recommend this facility or assist living to everyone who has a love one that needs assist living placement.

A nice place to live. Many activities. Staff are pleasant and willing to help & answer questions. The only downside is that the evening. Meals do not arrive hot, just barely warm. The wait staff need more supervision.

The Staff at Courtyard at Jamestown Assisted Living are very friendly and helpful! The housekeeping ladies keep the facility immaculate!! And they are so sweet and friendly! I think communication with the family is good. And when I am there at mealtimes it always smells so good! I still worry about my loved one not getting enough to eat. Overall, I would definitely recommend Courtyard at Jamestown to anyone! I am so happy that my loved one has such a great place. It was the only thing that made me feel better about him leaving our home!

I'm very happy with The Gallery, they engage with the memory care patients, treat them kindly and with respect. My sister is happy and really likes having coffee whenever she likes.

I highly recommend to others.

I feel as if my mom is really getting quality care. I highly recommend Orchard Park.

From the first time I spoke with [name removed], the family advisor, in September 2023 when we got on the wait list, the personal connections have been there through the whole experience. We’ve been here almost 2 weeks with only positive experiences with staff and residents. The staff is high quality in every way. They are kind, caring and super responsive. This seems like a relaxed happy place to live and work. The food is top rate with many choices each day with meals available all day long from 7 AM until 6:30 PM. We love our apartment and are so happy to have made the decision to live here! The apartments have big windows with high ceilings so they feel quite spacious.

It is a great place for your family member. Everyone is so friendly. Staff members are all great!

This was a very emotional time for me, I didn't want to take my sisters independence away, but due to health issues, I had no choice. I went in for my consultation with [name removed], she explained a lot to me, which is why Orchard Park was a great choice. When I went to sign the papers, [name removed] walked in and could tell that I was having a hard time with my decision. [Name removed] sat down with me for at least an hour and we talked about everything again. I knew then, without a doubt, that I was making the best decision for my sister. The staff is amazing, very friendly and professional. I have spoken to not only the receptionist, but the staff from housekeeping, dining, nurses, finance. When I say EVERYONE is friendly and professional. All questions and concerns that I may have regarding my sister is answered in a timely manner. This is the best place and line of care for the amount that is being paid monthly. I highly recommend Orchard Park at Southfork for your love ones.

5 stars all around! My mom is there and she says she loves it. It's comforting to know she is safe and well taken care of at Orchard Park at Victory Lakes.

Sometimes what the menu shows and what they have can be different or doesn't really match the description; if my wife orders her meal it frequently gets delivered late or a couple of times the order has been lost...for $10, you might expect a better experience. I think the personnel are friendly and try to do a good job so I don't have any real issues there...I'm sure staffing is a challenge in today's environment.

Recommend so far. Great location, quiet and noise isolated. Residents are friendly.

The Oaks has exceeded expectations. My dad was in 3 group homes so I've had experience with senior services before. We had a very short time frame and a lot of difficulties with our mom being discharged from a rehab center. [name removed], the family advisor and [name removed] the Director were very experienced navigating all of those complexities. Our mother is very happy with the staff and the food. The fact that they have open kitchen hours all day and not three separate time frames for breakfast lunch and dinner really says a lot about their commitment to give every resident the flexibility to live a Lifestyle and routine that they are comfortable with. As we know, moving a loved one to a facility and out of their own home is a big adjustment for everyone so yes, there have been adjustments, but we have no complaints about the Oaks.

My loved one is currently a resident at The Oaks and the experience has been great for her at this facility so far. We have had only positive experiences with them for my loved one. Based on our/our loved one's experience, I would definitely recommend The Oaks to others as an option for Memory Care.