Stellar Senior Living

North Star was very clean and bright. The staff was friendly and helpful. They looked after the residents. The only negative thing I experienced as a family member was that it was difficult to get to eat with my sister who was a resident on the assisted-living side. There was limited seating which meant we had to walk to the independent living side, which was quite a distance for my sister.

I think it's a pretty good place. The activities director is great. The staff is very kind to the residents and there is an excellent nurse practitioner who comes by often. They are making changes in their meal schedule but I think that is working out.

Food is great. Building and grounds are well kept. The staff is friendly and helpful. There is a bit of turnover though.

For my sisters stay at Hunters Point Senior Living in Helena, l would rate it a 4 but I wasn't the one staying there. I had some meals there and they were good. What I say if activities was good. It was clean. People we nice. There were some communication problem between staff and us. Over all, I personally would stay there. My sister got worse and needs more care and attention.

They place is REALLY nice and clean. The people are great with my mother (and she's a handful!) Easy for her friends to come and see her. She has her own room and it is big. She shares a bathroom with one other lady and goes to activities that they have on the assisted living side besides on her side in memory care. They will come get her to take her to assisted living. She is considered "high functioning " alzheimer's. Over all very very happy.

Although month to month contracts can be a plus.. it is also helpful to verify the paperwork you sign is also as the pamphlet reads. The kitchen hours are definitely not what they advertise in their paperwork. They were supposed to also be extending kitchen hours later into the evenings however they are no longer even considering that nor had they ever done that.

I would highly recommend TSL for any aging adult! It’s a very active place if that’s what you want or peaceful if you’d rather! The people working there are so welcoming and the tenants are mostly welcoming as well! The food in the dining room is good, has a nice selection and pretty open times to eat which is great!

Great food, Great activities, Helpful staff, friendly, interesting and friendly residents rooms are efficient and pleasant.

It took a while to get acclimated as we really didn't understand their processes and we had a few issues. We are supposed to be notified when we are low on supplies ahead of time but we have had instances where supplies ran out causing issues. Once we worked out logistics and had a better understanding, staff has been great.

The residents are nice and welcoming and overall it has a good atmosphere. The facility is old so they are slowly renovating it. Yes, we would recommend this community to other families if you are not looking for frills and posh.

When it comes to the cleanliness the public areas get a 5, but our loved ones room gets a 2. At the moment there is nothing they could improve on and what we like the most about the community is the Friendliness of staff. We would most definitely recommend this community to other families

For the most part, I love living here. The residents are very nice. That's one of the things which makes it nice to live here. The apartments here are larger than any other place we looked at prior to moving here & they are nice, also cost less than some others we looked at. My only complaint is that I'm vegetarian and there aren't many vegetarian options and sometimes food has to be returned to be heated. My husband & I are happy to live here.

Each unit is an outdoor entrance. No high rise to walk endless hallways and floors. Also has natural grass in complex. They are undergoing an extensive renovation that will make it even better. Don't have any improvement suggestions

The staff at The Groves are very kind people. Our tour was very welcoming and our guide, [name removed], had impeccable manners and was so very helpful at getting my parents an apartment and acquainted with h ty sir new environment and home. The staff, from cleaning, to nursing to dining are all very friendly and helpful. I can see my parents are having “growing pains” with Dad getting his medication on time as prescribed by his specialist. This is a joint communication issue between The Groves medical staff and the Specialist Doctor though. Overall, I am quite happy with the care my parents are receiving.

Although compared to other places, I think it probably deserves higher. I mean in general it's a nice place. They have a fully enclosed indoor area so you don't have to go outside to get to different places. They have a nice pool area that is within the center of the complex and it's always heated. Food wise, they offer a special every night, so you can get from the normal on changing menu or can elect to get the special. We've eaten there maybe five or 10 times. I think the food is pretty decent for what it is. The rent is about [amount removed], which doesn't include cable. Those prices were kind of in the middle compared to other places we looked at. But I think it's the best value for what offered.

I would recommend their memory care to others. My mother participates in more daily activities than at her last facility. We were attracted to them because of the location, room size, daily activities, & cost.

This facility has a management company working for the owners. Most people here do not like the management company that is now running this facility, which is frontier. They need to have more live entertainment, maybe on a weekly basis. They've only had two live entertainments In the past year. A piano player that is not very good at all came A few Wednesday nights. There was a mariachi band who performed one time however, they were wonderful. The food menu needs more food choices.

They are all very helpful and kind. Their staff has been with them for a long time which means a lot.

The Auberge has recently updated its facility with new floors, paint, decor and furnishing. These updates reflect a clean, modern, welcoming place to call home. The staff is caring and loved by current residents as well as their family members, friends, and volunteers.

Cleanliness is getting better. Quality of care is up and down. OP is in a climate of change now. They have a new management company. They have new use of iPad's by all care partners to meet and track response to needs of clients, so that should help. There is a new chef, so that should help. My mother doesn't attend many activities, but they sound and look ok to me. Cost is going up 5% in Jan. We opted to move to a one bedroom from the two to address that increase. Some things that have been a concern, are better. My mother does not remember she needs help. Doesn't use her call button, tells the workers she doesn't need their help, and some don't know how to respond to that, and believe her. In the past, they have not always brought her a meal to her room when she doesn't go to the dining hall. The new system and chef are supposed to help that issue. So far seems like it. Weekends, middle shift, are the worst for consistency of care.