Stellar Senior Living

My overall experience with The Reserve at North Dallas has been very positive. They are still working through some storm damage which occurred several weeks ago which has caused a lot of activity and noise. The staff are a great group of people. Always helpful and always friendly. This is a very pleasant place to live and they have some great entertainment for the residents.

Nice facility. Too close to the freeway for us. Didn't see that many residents when we visited. Rooms can be changed according to your needs which is a plus.

It is quite nice, the building feels a little old and dark with narrow hallways, but it also feels homey and the apt itself is very nice, with a nice full kitchen. I wish they had more laundry/garbage rooms on every floor.

My father really has transitioned nicely. There is plenty for him to do to stay busy and he has had met a lot of great people. The staff is very helpful and friendly.

My father really has transitioned nicely. There is plenty for him to do to stay busy and he has had met a lot of great people. The staff is very helpful and friendly.

[Name removed] liked it. Good ratings. Not too expensive. Studio is large, but the 1 bedroom has more storage and a larger kitchen.

Very nice people that work here. The food is not very good. Can you please do something to improve it?

The facility was clean. [Name removed] answered all my questions and showed everything I asked to see. The staff and residents were friendly. Since we are looking for respite care at this point, this is a viable option. I sensed my loved one will have good, attentive care.

Visited but did not tour. Looked very nice, but under new ownership and no longer accept less than a 30-day stay. Doesn't fit our needs.

This was a great community and I think it would be a good fit for my stepfather. The staff and activities were wonderful, and the military presence could not have been better! The facility was clean and warm feeling; I was very impressed!

I toured this facility while looking for a place for my Mom. I thought it was pretty expensive, but the upside of the community would’ve been that if my Mom needed long-term care, she would’ve had a spot. The layout of the building is very spread out and there would’ve been a lot of walking around, which I thought would be too overwhelming for her. The staff was very helpful and had higher caliber staff members, like RNs and more experienced aids. Overall, it was a nice facility but it just didn’t fit our needs.

When we first walked in, I saw that they have an open atria for eating. Its open in the middle and it goes all the way to the ceiling. Because of this it was giving my love one vertigo so it was unfortunately not a good fit for her. However the people there are super nice it was just less to her liking.

I went on a tour here and the staff was nice and helpful. They answered all of my questions. I liked it really well. It had a hotel feel with multiple levels and it was more institutional. There would have been a long walk to the dining room. I would tell families to tour as many places as possible before making a decision.

Good condition, good price. Unit we saw was Just a bit too small

Overall, my experience at Thunderbird has been really good. The staff has been very helpful and accommodating, particularly the general manager. The food is good. I think they have a good chef here, and I feel that things have even improved since I moved in. They have a lot of activities here, and they create a brochure each month to keep everyone informed about what is going on. I especially appreciate that they have dancing here. It's a great way to get acquainted with the other residents here. I do have to park a distance away from the building, and I have had some other small issues here, but I think they are working to fix them. I would still recommend this community to others.

While looking for a place for my father, this location was recommended to me. They have nice people on their staff team. Their personnel overall is very good, fantastic even. The only thing that I didn’t like was their layout. It seemed too closed in. Their dining room is really dinky, very narrow hallways, and cramped setting. People who use walkers and wheelchairs need more space to move around so it would be more ideal to have larger hallways.

We went on a tour here and it was good. The staff was nice and helpful. They answered all of our questions. The rooms were on the smaller side and this is for my mom and dad. It was a nice and clean community just a little on the expensive side.

I toured here and even paid the deposit but by the end, the facility couldn’t provide the type of care that my Mom needed. They said they didn’t have the staff to manage someone that was wheelchair bound and they wanted more independent and mobile residents. I really wish they would've been more upfront with me because they knew from the beginning the level of care my Mom would've needed and it felt like we were strung along longer than we should've been. There wasn’t much interaction between the staff and residents from what I could see. It looked like they were more on their own. It was a beautiful building, it was big and clean, but there was limited space for memory care residents and they just didn’t seem to want to take care of someone that wasn’t very independent.

I toured here. It was nice, it’s a 2 story facility, and one of their big selling points is that you can eat any time of day you want but it didn’t seem great because most people need more of a set structure. It was a nice facility and they had a lot of amenities to provide. They have a gym available, though I don’t think that’s something that my mom would ever use. Other than that, I think they provide the same activities that a lot of other places do like crafts, movie nights, and sometimes entertainers will come in and play music for the residents. In the end, the decision really boiled down to the price and the fact that they had a waiting list so we went to a different community

I toured here when looking for a place for my dad. From what I saw, they’re very nice. It feels more like a home than an institution. When I was visiting, they were in the middle of a remodel so I didn’t get a great picture of what it would look like once it was done. The staff was very nice, the residents seemed very happy, and location wise it’s very close distance Belmar's shopping area so people can get out and walk to restaurants, shops and a Whole Foods. They sent us home with some homemade bread and olive oil and it was delicious. The price is on the higher end and it was more difficult for me to get there from my house, which is why we ultimately wound up going somewhere else, but it was in our top two favorite places.