Stellar Senior Living

Placed my wife's mom in temporarily while we were out of town. When we returned she agreed to stay. She lived with us for about 2 years but had fallen several times in just a few weeks. So far, so good. Meals are good and everyone is professional and caring. I believe this was a wise decision. She will celebrate 99 years young in July.

Staff is very friendly. Community is clean and affordable. When we walked through the door we knew we found home. They have different levels of activities for those with memory care. I had a lunch tour and the food was phenomenal. I wish they provided more food options for those with food restrictions.

The staff at The Gardens of Scottsdale have been fantastic. It has been an easy transition for my father-in-law. He seems happy with the food also.

The staff is pretty friendly and seem to enjoy working with the residents. At the time that I placed my father in the facility, I wasn't aware that they were short on staff, so some things did not get handled as quickly or appropriately as I had expected. They have recently hired more staff and the level of care that I was told I could expect appears to be improving. The other concern is that there had been several occasions where it seemed that management was not communicating with one another and information was not being shared when I was told it would be. This became an issue with follow-up as well. But after expressing my concerns regarding this, this too, appears to be improving.

I moved both of my parents to Thunderbird Senior Living. They are doing well there, not too bad. It's been good but not great. It has been a positive experience and I probably would recommend this community in the future. The food is probably one things that is a lower rate, a 3. Our expectations for the community were a little higher but that is unerderstandable. It is a nice place.

It's been fine. Everything is working out pretty well. We haven't had any major complaints so far. They do pretty well with communication and letting us know if anything comes up.

They did well in getting my loved one set up and transitioned into the facility. They were very friendly and on the ball with getting everything done. They need to improve on hiring people who have experience, especially in the memory care unit.

The director has just been phenomenal in helping my loved one get adapted to their facility. He has been very friendly. The transportation coordinator has been difficult though and has been exceptionally rude. The medical services can be improved as far as the administration of the medicine. The rest of the staff have been phenomenal however. They also just transferred ownership, so I do not know if things are going to get better or worse.

This facility is undergoing some renovations. The staff is very nice and they seem to really care about the residents. The food here is pretty good too.

It's been going pretty good for the first month. The staff has been friendly, and good about getting back to me about any questions that might come up. I think they have done a good job so far, and I would give them a four.

The staff is very caring and attentive when it comes to the residents needs. The facility is nice and spacious. The food and the food service is okay, but could be better. The level of care here is amazing though!

My friend likes her room, but does not like the long walk to her room. She likes the food. The staff there is very friendly too.

This facility is very spacious and beautiful with lots of amenities and accommodations. The staff is caring, warm and willing to help. The place is clean and well maintained. The residents here are very nice as well.

So far, this seems to be a pretty good place. I am pleased with the staff, the care of the residents, and the activity level. I really do not have any complaints as we have not been here long. There were a couple of small problems at the beginning, but nothing worth mentioning.

It was great during the time he was there. The staff was great. There isn't really anything I would have liked to have seen done different or better. They are doing the best they can with what they have.

My difficult and demanding mother in-law 'Susan' (not her real name) has been a resident for about 1 1/2 years. My father-in-law died, and within a month of his death, it became clear that Susan, having never lived alone in her entire life (not uncommon for this generation), was unable to function alone. Although she initially resisted the idea of living in a senior residential setting, Broadway Proper (BP) has been the right choice for her. Transportation to shopping, doctors, and personal errands is available. Meals are healthy and well-balanced, with the option of either eating all 3 meals in the dining room or choosing 2 meals in the dining room and cooking one in her kitchen apartment. An audiologist and podiatrist visit regularly. Apartments are vacuumed and dusted, bathroom and kitchen cleaned, and trash emptied weekly. Bed linens are changed, with sheets and towels laundered and returned to the apartment weekly. These services are part of the monthly rent. Assisted living is available, too. BP is required to follow a level of care to respond to a resident's self-reporting fall or fainting spell. As with many elderly people who lose a spouse, Susan became reclusive, not eating, and then began concocting schemes to be taken to the emergency room for what she told us was her need for "special attention" such as massages and meals in bed. Other than a minor urinary tract infection, the hospital visits were unnecessary. Now, The BP staff escorts her to her meals so that we can all make sure she consumes the calories she needs. The dining room staff is especially kind and patient with her. Although Susan was fully capable of preparing a light meal and doing her personal laundry, once she discovered that BP also offered the additional laundry service (at an additional fee), she requested the it. She also requested enhanced care to help with twice-weekly showering, hair washing, twice-daily AM/PM dressing, and medications. There is a full service salon onsite haircuts (men and women), perms, dyes, mani/pedis. The grounds are beautiful, with many opportunities for socializing, learning new skills, exercising (wonderful personal trainer!), etc. Beautiful swimming pool and spa, too! Holiday events are celebrated with special activities and meals. The staff continues to be incredibly kind and caring towards Susan during this difficult transition time, although I know she wears their patience quite thin. Although clean and well-kept, Susan's unit appears to be circa 1980s. It is our understanding that apartments are gradually undergoing upgrades with new kitchen cabinets, countertops, bathroom vanities, and fixtures and faucets. BP is a VERY safe, healthy place for Susan to be at in this phase of her life. It is unfortunate that skilled nursing isn't offered, as Susan will eventually need it as she further ages. BP is not a Medicare-funded facility, so be prepared to spend $$$$. Additional meals, laundry, showering, medicine administration, etc. will drive up the costs; however, if your elderly parent doesn't need to rely on these 'extras', this is a reasonably-priced senior complex, especially if they ditch their car that requires insurance and maintenance! BTW - not ONCE have we ever been met with the smell of urine lingering at this facility.

Mom does not like the people at Winslow Court. The residents are too old and mom is in good health, it just doesn't seem to be a good mix. She has really had a hard time adjusting here. The residents are very clicky. She doesn't like the food. The grounds are nice but it is an older establishment. Mom does not like that everyone can come into her apartment at any time. All the staff have a key and I think they need more boundaries. Overall it is a nice facility, it is just not a good fit for mom.

Toured here last week and we are planning to pursue locating my Mom here when she is released from Skilled Nursing stay at Stonebridge.

I was impressed with the knowledge and experience and enthusiasm of the staff. I especially like the fact that they had the residents plan the activities. I really like the accommodations they offer between assisted and independent living. I just wish they had a patio door to the outside.

There staff is very friendly and very helpful. I would recommend for anyone moving in to check first because they don't have much help to move in, like they only have one cart and it's not working well. They had a lot of challenges this year, but they worked through them and kept the residents who lived there happy. The extra care you get is above and beyond and I am happy with it.