StoryPoint Group, LLC

Even though our loved one was not there long, we have nothing but positive things to say about Provision Living. We are so grateful o have found them and we only wish we would of sooner. They really put our loved one first, they treated him like family and not like just another residents coming to a community. They showed genuine concern for his level of comfort and care. Their communication with our family was wonderful we give them nothing but praises.

Our family had an in person tour and it was a very nice tour, the gal giving us the tour was very good and informative but the pricing was just to high for us

I cannot express what a wonderful experience Storypoint, Waterville was to my Grandmother. She was not happy about transitioning into a Senior Care Facility but within weeks she was having a blast and making new friends. She was often too busy to even take my phone calls because she was off to play cards or listen to music. She was well cared for and presented with endless options of activities, events and entertainment. The staff truly connected with her and she looked forward to seeing them every day! In a short time, it truly became a home for her not because of the building or the amenities but because she was truly cared for.

My dad has been treated so very well there. I couldn't ask for him to be treated any better. The nurses and aides are very good to him, and they are always very receptive to any issues we might be having, changes we might need made, or if he's having any sort of problem. They're always open about making changes. The building is always very nice. It feels very homey and is decorated nicely for the holidays. There's a little dog that comes in, and the patients love that. I think it's a very nice place.

River Ridge is a friendly community, they try to please our loved one and they work with him. he's made friends right away and that's partly the residents, but also the caregiver/aide that runs his hallway, she's wonderful. we're very happy and so is he. everything is all one floor and memory care is in the same building, but located in a different wing. where he came from, housekeeping and laundry was done a set day during the week, but from what he says about River Ridge, it is a bit different. it seems like they are constantly cleaning up and washing clothes for him, and if they notice something amiss they will not hesitate to take care of it immediately. if he needs additional laundry services, he does need to ask and we think that's good, we agree with that. I don't think there's a set day for laundry, it's kind of done on an as needed basis. the community provided him with a wearable emergency call button, but thankfully he's never had to use it, so we're unsure of the response time but we assume it'd be very good based off of how helpful they've been with him. communication is on an needed basis where they give us a call, but we are there frequently and we cross paths with staff who will help us with problems in person. we take our loved one out for lunch a couple times a week and often times he's ready to go back to the community before dinner. he feels at home and I would highly recommend them to others.

My parent recently returned to StoryPoint after giving another community a try in order to be close to a relative. Once settled into the other community, she realized how much she missed the StoryPoint Prospect family; the staff is warm and welcoming and they do not miss an opportunity to provide service with a smile. She feels at home again and appreciates even more all of the offerings of this conveniently located community.

We cannot not say enough Good about the Story Point in Prospect Kentucky The Administration and the Staff are excellent. The Facility is a perfect size, not too large and not too small. It is large enough to offer a variety of services and social events yet small enough that you have an attachment to the Staff and those living there at Story Point. Thanks to everyone who has made our experience so good

Oliver Woods is an excellently run full service community which offers assistance for persons with issues like Alzheimer's, mobility difficulties, and minor to serious medical issues. Church lectures, games, exercise, etc are available day by day. A friendly yet professional staff are always ready to meet residents needs

our mother has been at Grace Haven several months and we appreciate the care she has been receiving

our tour experience of The Marquette was great! we had a lovely tour guide who did everything great and gave us a little dinner from their dining area. they had care services on site which may have worked for us had I known my dads situation would change. we chose another community because The Marquette was a little further than I liked and it's a 2 story building, and my loved one preferred everything to be on one floor.

residents are frequently engaged in activities. there is always friendly caregivers available for prompt assistance. the environment is clean and bright.

great experience egg hunting with the kids! they loved the treats and meeting the Easter bunny, thanks so much :)

I feel so safe and well taken care of here. not to mention how spacious the community is. I never feel cramped. they always have some activity going on and housekeeping is great.

the staff does an incredible job serving us.

appreciated the activities provided for local families, by the staff, here at Independence Village. as a former grade school teacher, the interaction of the visitors brought back a lot of pleasant memories.

I have always been welcomed. staff helpful, caring. I would recommend this facility, not only for my patients, but for my own family!

I enjoyed the friendliness of the residents and staff. everyone was extremely helpful. I particularly enjoyed the man playing the Baby Grand piano. the dining experience was delightful. I was amazed at the amount of activities.

what a wonderful place. everyone is so warm and so there to help you with any questions you may have.

highly recommend. staff communicated daily with updates. call lights are answered in a reasonable timeframe. staff are professional, kind, and gentle with patients. staff work together to solve concerns. staff listens to what you have to say to better understand a particular situation. facility is clean and you feel welcomed.

The StoryPoint Chesterfield community is very new and updated, it is just a very welcoming environment that always smells fresh. There are so many different activities there, the calendar is completely full and you can be as busy as you want all throughout the week. On Tuesday's and Thursday's they have live entertainment. On Sundays they have wine tasting gatherings. Recently they had a casino gathering night where they had a Mardi Gras lunch in.