StoryPoint Group, LLC

We toured many facilities with Mom to be sure she felt comfortable and it felt like home. The most important quality for her was the food had to be good. We kept coming back to StoryPoint Union because the people were so nice and welcoming but the food was also good. The staff is responsive if Mom needs anything and they also do a great job of creating activities that are inclusive for everyone.

The staffing at all levels is excellent. It is obvious in all departments that this is a very special staff, caring for our residents at Dublin and the community of Southwick Village. Compliments to the lobby support, dining room staff and housekeeping staff and enrichment coordinator

When I first came here, my son gave me five choices in the area. Luckily, Independence Village of Plymouth was my first choice, and now I can say the best. I’m so glad that I get to be a part of this community.

My husband and I are very happy here! And I would recommend this for anybody who would want to have their loved ones in a safe and and active community!! They have all kinds of activities, like bus trips, movie nights, crafts, special lunches and holiday get together! It’s really a nice place to live. All the staff here is amazing, from the receptionist, the housekeeping, maintenance, the restaurant staff and the management team

Provision Living of W Bloomfield is a thriving community. As we've gotten to know staff and residents, it's been a very positive experience. All of the staff are engaged in making sure their residents are as comfortable and connected as possible. Our loved one was a bit reclusive in the beginning, but everyone has continued to include him and encourage him. He tells us, and we're able to see, how happy he is at Provision.

I have lived here almost 2. Years and I am very happy with my decision to make Storypoint my home. The meals are delicious and dessert is my favorite part. The staff is amazing. I have made many good friends as well as memories in a short time. I would recommend this community to future friends.

Danbury Cuyahoga Falls staff is very efficient and friendly. My mom lives there and loves the food and happy with many activities. She feels very comfortable living there after being a homeowner for 24 years. [name removed] was extremely helpful and reliable during the transition. [name removed] in the dining hall is exceptional and very good at providing nutritional meals for the residents. Also [name removed] office manager has been excellent and very efficient regarding billing.

A wonderful safe place to call home. Staff goes out of their way to serve us and keep us safe and happy. Staff just held a building safety program for residents with Hudson fire dept at age 85. I am very cautious about falling.

Making my father comfortable and happy is nearly impossible, yet the compassionate and caring staff at IV were superb. We couldn’t have chosen a better place. Absolutely loved the attention & care my father received. The staff are wonderful and the administrators are easy to work with, thoughtful and kind during challenging times. Great place, great location, great staff, loving community. Thank you for everything, Independence Village.

Moving your mom into a community is equivalent to leaving your child the 1st day of school! But thank you so much to [names removed] this was such a smooth and easy move! The passion and love I feel from the staff for what they do is nothing less than comforting. Mom is still adjusting, but I can sleep easy knowing she is safe and with people who care!

StoryPoint is a facility that provides excellent care overall. The administration oversees day to day operations and addresses issues that arise promptly and always with the resident's wellbeing as the primary focus! It has been a wonderful experience for our family and loved one who is a resident!

I have a very good friend that lives there in memory care and I have to tell you that place is amazing , the staff there is very kind and even the management is there is on the floor helping taking care of the residents. They all work so good together. I would highly recommend this place.

My grandmother had been there when they first opened 25 years ago and it was a good experience so that was the main draw. Also some of the staff have been there for a long time which makes the community stronger. The smallest apartments are smaller than we anticipated but other than that it's great.

Moving into Independence Village was like moving home! Staff and residents have become our family! Not only do we have a beautiful apartment, which we love, we also enjoy the amenities of a game room, restaurant and family room where we gather daily for many laughs and great conversations! We enjoy great meals and desserts as well as spend time in the movie theater and bistro for crafts and activities. Staff plans special events and outings that leave us in awe, there is always something going on! We feel blessed and happy to have such an incredible and beautiful place to call home!!

My loved one is in MC and I had a great experience there. Leadership team is great and veryhimble and knowledgeable. Place is very clean and welcoming. Care staff is very helpful in Memory care and assisted living.

5 for all. We had a great all around experience with Independence Village. We would most definitely recommend this community to other families.

StoryPoint was one of the few you recommended to my family when we began looking for an option for my dad. I'm not in the state where my dad and other two sisters are living so I did some of the legwork and had phone calls with places you recommended. At that point the situation with my dad wasn't urgent…he was living with one of my sisters, but several months later their job situation changed and we started looking again for options. My sisters visited StoryPoint and were so impressed with the location, staff, amenities, size and value. It moved very quickly because they had an opening and has been nothing but positive ever since he moved in [date removed]. In fact, he's doing better living more independently and not so concerned about being in my sister's and brother-in-law's way or living around their schedule. He's 5-10 mins from my sisters and that also has helped--he knows they're right around the corner. My dad will be 93 in a few months :-)

This place is great. My mom loves it. They always call me and let me know what is going on. If anything happens. Everyone is so nice. The one bedroom with kitchenette is the perfect size. She has everything she needs.

I typically do not leave reviews but felt compelled to respond about the care that is given by Springvale Assisted Living and Memory Care staff. It was with heavy hearts that our family made the decision to place my father-in-law in assisted living. It is a decision we have never regretted. The staff at Springvale Assisted Living exceeded our expectations. They treat dad with respect and honor. The facility is clean and has great food and the staff is willing to work around special needs. An example of extraordinary care and love was when dad turned 100, they asked him what he would like to do again if possible. Dad replied, “to go flying again”. The staff made it happen. This is the reason I felt compelled to leave a review. Such exceptional professional care should be recognized. I personally want to thank every staff member at Springvale Assisted Living and Memory Care for their love towards the elderly of our community.

My father and I had a great visit here! We were instantly greeted by the welcoming staff, shown around the facility and given lots of helpful information. The place is beautiful, and very well taken care of. The living space is incredible, and the food offered was delicious!