StoryPoint Group, LLC

Thankfully we did not have to put my father in law in assisted living, but after speaking with [name removed], several times, I was very comfortable if things would have turned out differently. [name removed] was knowledgeable, caring, and very professional. She has reached out to me several times, just to check in to see if I needed anything or if my situation has changed. She is truly a kind heart. I wasn't able to tour the facility, but I have friends that have their loved ones there and they are thrilled with the accommodations.

Love Story Point! We like the community feel at Story Point, staff, residents and residents family members make a point of getting to know each other. Very caring staff and very willing to make my uncle comfortable from the caregivers to office personnel to the housekeeping staff. Very well run.

Friendly atmosphere, very clean, good food, nice outside grounds, convenient location, huge schedule of events for all of the tenants. They also have a great shuttle service that is included in the monthly fee. Also, In-house Salon, Church, Dr. Office. Weekly laundry service and bi-weekly room cleaning included.

We like they there is on-site PT and OT The food is good The staff is friendly - especially the front desk staff.

Out of all the places I’ve been at this is the best. The director is the best never passes you with saying hello and knowing your name. The food is delicious and everyone is so nice. I am so happy to be here.

Social activities are very good. I would recommend to others.

I like that there are no problems at all! I love the activities like bingo and exercise. I also love getting my nails painted however I want! It's always clean and always smells good! I would say it's all great! The food is good but you can't please everyone always.

They were very friendly and helpful with the process and welcoming to my uncle into the community as well as flexible and helpful with moving things into the apartment.

The facilities are very nice. The staff is friendly and caring. The onsite physical therapy is great. The staff works hard to provide a variety of activities, outings, and social events.

The facility is clean, the staff seem very friendly, they seem to offer a lot of activities and they have a nice dining room. I think my mom really likes it. She just moved to a bigger apartment. My mom is happy there, especially since she now has a one bed apartment overlooking the lake and walking trail.

I have been a resident for 3 1/2 years. I appreciate the care that I receive, but sometimes when I push my call button no one shows up. I understand that can because they are always short of help. The caregivers and staff here are friendly, helpful but they need more.

The manager is the heart of our community-caring and enthusiastic. We enjoy many activities together and I've made new friends.

A few things that stood out most - Very caring team of aides, nursing team. Clean facility. Great team managing maintenance and repairs in apartments. Administration is top notch and caring.

The place is very clean, the staff and management were all very nice and helpful and it really seems like everybody loves their job there and wants to be there.

It's one big family, everyone loves everyone. All of the staff cares! The receptionist, [name removed], is exceptional. She's so nice and helpful. We were so pleased with care my brother received, I would recommend Story Point any time.

I'll keep it short and sweet. This facility was amazing to visit. The building was very well taken care of and the residents there all seemed very happy and well taken care of. The rooms well clean, lots of natural light, and plenty of space. The staff was super friendly and helpful and always had a smile on their faces. Would definitely recommend this facility for anyone that is looking for a place for a loved one.

Having spent some time around the facilities visiting with a family friend, It didn’t take long to see this place is better than a lot of other places in the surrounding area. Friendly environment, clean facility’s, and people that care.

My mother was in a very bad mental and physical condition and needed 24 hr care.The staff was always nice and kind to her.My father came often to see her at first and later when I could bring him, because his health failed very quickly.The staff always provided a wheelchair for my mom,she couldn't walk,and then later for my dad he got extremely weak.My mother passed away from complications of a surgery she had to have.Three weeks later my dad passed also.He never recovered from mom's passing.The staff was very nice and kind threw it all.Thank you all

Very welcoming staff, that helped us move her in. In the Winter time the parking lot was very well maintained and had no worries. The building inside is up kept and tidy without being dull or lackluster. Overall had a great experience everytime I've been in Grace Haven.

The Bayfield staff were great!! They listened to comments from family and took steps that were responsive to our feedback. They took great care of Mom and worked closely with family to ensure an outstanding experience for our Mom. We are grateful to the entire Bayfield staff, with special mention to the art classes which Mom loved very much. Who knew Mom could paint such beautiful artwork. We highly recommend Bayfield for you and your loved ones.