Sunrise Senior Living

Sunrise created a family environment for all residents. The memory care staff, management and aides were tremendous. Even in my father's final hours they all came in to share their love for him and ensure he was comfortable. Only concern - Nursing staff- still need improvement at this location. They are not 24x7.

After touring this facility I highly recommend this for any loved one in need of quality assisted living.my mother and I toured the grounds and the living area and my mother was super impressed and comfort how she was treated.

Great facility! Staff very attentive, responsive and friendly. Overall feel of the environment is homey; always well-decorated for season. Activities vary and they strive to keep residents engaged! Still happy with our first choice!

The staff at the Sunrise Community are knowledgeable, friendly, accommodating and welcoming! They made us feel comfortable and assured in the care of our loved ones one.

The advisor helped me find suitable options and even followed up with my inquiry. It was unfortunate that other communities they sent us too were very aggressive and pushing us to make a decision. Sunrise at Livingston listened and understood and provided resources that the advisor could not.

We found the entire staff very accommodating. The administration gave informative information, and were very helpful with the admission process. The floor staff did an excellent job with care. The food service staff was wonderful. Presentation of food served to the residents was excellent.

The staff at Sunrise Hunter Mill are incredibly caring and helpful. My sister is in the memory care unit and they have made this transition so much easier and are able to put her at ease as well. I highly recommend Sunrise Hunter Mill and their caring staff.

I selected Sugar Valley because I the people on the staff were very friendly and they had an apartment that was well suited for what I was looking for and the availability was right. I have not been disappointed with the facility or the food and most of the residents are quite friendly!

My sister spent time at Sunrise of Braintree, Ma and loved every minute of her experience. The sales team and management made it a seamless process to determine her needs. She loved her room, the caretakers, the food, the cleaning staff and the maintenence man who adjusted the temperature just right. The nursing staff was also superb and took the time to explain everything and made sure she had her medications. When my sister needed help, the staff took minutes to respond to her every need. The facility was exceptional!

All is a 5, very happy with the place. The facility is very clean and well maintained. They just recently hired a new activities director who is very good.

If I had to pick one thing, I would say the staff. When my sister was moving in, she had to set up her tv, her computer and a printer. There was always someone, probably the same person who came to help her. About 4-5 months ago she was no longer able to use a walker. She is in a wheelchair. She is always welcome on every outing. Whether it's to visit Walmart, to go out to lunch or dinner, she is always welcome in the bus with other more mobile residents. The people who sit at the front desk and answer the phone are there to greet me when I visit or answer questions when I call. The women who pick up and deliver her laundry are friendly and willing to stop and chat and brighten her day. Another thing I like at Sunrise is the dining arrangements. They do not have a large 'restaurant' style dining room. They have only small dining rooms. There are maybe 4 small tables so 20 people eat together 3 times a day. I think it adds to the comradely and allows the residents to form more meaningful friendships. There was an adjustment period, but once she settled in she's really content there.

My stepmom moved into Sunrise a few months ago and enjoys it very much. At first, she was alone at a dinner table but then the staff got her together with a group and she is now having a great time at dinner. She has only done a few of the activities...she loved when they had the piano player and everyone sang. She also said she food has been very good. All in all...a great place for our stepmom!

Excellent, caring staff. Beautifully decorated. Welcoming atmosphere. Chef prepares tasty meals with different selections each day. All areas are clean and rooms have been redesigned. Monthly price is a bit expensive, however.

My mom stayed there for two weeks as a respite care. She was very happy with their service. The room and bathroom were clean and looked homely. People who worked there were nice and friendly. They have lots of activities for the residents.

I am glad that my sisters-in-law are staying at this facility. We've had some rough moments at the start for both but the staff is caring and responsive and my husband and I are very happy with the care.

My mom loves the people, the facility, and the food at Sunrise in Buffalo Grove. I am grateful that I can feel comfortable knowing that my mother is being well taken care of - she is in a safe & comfortable environment, she is healthy, she is happy, and she is being well taken care of. The staff is great (extra kudos to [names removed]) - they have all helped with the transition for my mother into the Sunrise Buffalo Grove ALF. I would highly recommend Sunrise!

I would rate each category on this list as a 5. We have been extremely happy with Sunrise. The staff is excellent and very hard working. There are so many wonderful activities which have really helped my mom to adjust. I feel she is very well cared for and in a loving and very safe place. The nursing staff has been there for many years and is excellent.

They didn’t have available what I needed for my folks, but [name removed] the sales rep spent a ton of time on the phone with me giving me tips for navigating my Mom’s recovery and rehab even though she had no stakes. If she’s any kind of example of what the rest of the staff is like, I would be thrilled to place my parents there. [name removed] is an amazing human.

Excellent facility and staff. The front desk people when you come in back door are always polite and helpful. Nurses are very organized with meds and needs of patients, CNP always available, as needed.

Sunrise West Essex was wonderful to [name removed]. Aides were very caring . From the Receptionist Carol to all of Administrators all I can say they were exceptional. Thank you for giving me the recommendation