Tarantino Properties, Inc

Mom absolutely loves her new apartment and really likes living at Elison Park. She has made lots of new friends in the short time that she’s lived there. Her favorite facility is the on-site convenience store, which she frequently uses. The only real complaint she has concerns the dining room. She says that sometimes it takes 30 minutes or more for someone to take her order, then another 30 minutes to receive her meal. The quality of the food seems to be just fine, it’s just that the length of time it takes to be served is a bit long. The few times I’ve called the front office for service, they’ve responded quickly and efficiently. The common areas are always clean and well maintained. The office trio consisting of [name removed] are just super. All of the Elison Park personnel are quite friendly and helpful. Elison Park provides all the amenities that mom needs and is very affordable... a great value. It was a perfect fit for us.

The Reserve was a good place, but just not the right type of facility for my mother and her level of cognitive function. She wasn't happy there because most of the residents were in a further state of memory decline than my mother so she had a difficult time making friends. I would consider the reserve again if we ever reach a point where we need more memory care. I think highly of this facility. Management and staff were wonderful.

I would say was good. We had a refund coming in and I'm sorry I had to wait five months to receive it.

The Reserve at Pasadena is a lovely facility. The move-in process went very smoothly. The people are incredibly friendly. My frustrations have stemmed from medication reordering and the length of time it sometimes takes for my grandmother to get her pain medicine. The med room is where communication is not always the best. She says that the food portion sizes are too small and that the food is only fair. Housekeeping and maintenance are great. Overall, I would recommend The Reserve at Pasadena.

I would definitely recommend them. They have been a huge help for my mom and they treat her like family. They take care of the residents but there is always room for improvement.

I am very impressed with the caregivers and find them loving, patient and truly caring. The facility itself is very nice and well-suited for Dementia residents. The food is very good but no access to snacks/soda for family nor a room for visits. The main lobby has chairs but they are occupied by residents so it is awkward and uncomfortable. Im not sure it is a good value.

So far it's been good , I feel like mom is safe and better off there than anything I could do

I would tell others looking that if your loved one is taking a lot of meds, get to know the clinical staff. They'll respond to you easily if your a known face/voice on the phone. I would recommend The Reserve at Pasadena to those looking.

I would recommend. We picked this community because of the cost, cleanliness, and care are essential to my family. Our mom says she is home.

Communicating between staff and shifts could be a little better. Yes we would recommend this community to other families, but they have let go of two Director level staff and we are waiting to see if new staff will affect things, positive or negative.

It's a fun group. I picked this community because it was most like an apartment settling with dining room.

Usually clean but not always.Very disappointed in the quality of the food. I wouldn't eat it. My parent prefers to eat in the room. The food is often cold, bread stale or hard.. Feel like we are paying for premium service but just getting average service. Overall disappointing. There is a calendar of activities posted but I rarely see anything actually going on, have never seen the van leave its parking space in 3 months.

I would highly recommend. We picked this community because of the value and location.

We toured The Reserve at Pearland during our search for an Assisted Living facility for my mother. The staff at this facility was incredible! Our tour was fantastic!

Knollwood Pointe was old and dirty to me. But Each person I had appointments with were very nice and wanted to sell the facility, but they just weren't a fit for us but definitely might be for others...

Ellison Independent Living at Willowbrook is a very warm and welcoming community. It feels like a family. And it's a safe place. My mother loves it!

We picked this community, because of the price and convenient location.They've had several changes in management over the last year which I find concerning. There's been a lot of turnover in management which does not make me happy. Mom is happy and fine though

We toured Knollwood Pointe when searching for Assisted Living for our loved one. This facility was very good. The cleanliness, friendliness, and atmosphere all seemed very good based on what we saw from our tour.

Activities are great for Assisted Living area; but none for Memory Care unit.

While our loved one was a resident there, the staff members were just so friendly and so caring towards her and the other residents. We were so surprised to see how they showed genuine care and concern for the residents, it was nothing like what we expected.