Tarantino Properties, Inc

Elison has some issues at present; however, this might be because of COVID. The staff are working on the issues hard and fast. This is a community I would recommend you look into. There are three meals a day served and there are choices for the residents. There are different meals packages to choose from. There are communal laundry areas in the building. There is a full kitchen in the apartment, and housekeeping is included once a week.

Overall, we've been very satisfied with this facility. The staff is great. They're very helpful. The facility is always clean. Communication with the family is excellent. Housekeeping is done often and they do a very good job. They provide laundry service as well and do a good job with that. As far as activities, they seem to offer a lot of them on the Assisted Living side but not on the Memory Care side. The only thing we've been unsatisfied with is that our loved one has had a few falls since she's been here. We are working on how to prevent her from experiencing any more of those. Otherwise, things have been very good. I have and will continue to recommend this facility to family and friends.

The care staff is good, but there is lots of turnover. The administration could be more responsive and definitely pay more attention to detail. We were told on our tour that the facility would be updated, but we haven't seen any evidence of that. My friend's mother has been there 7 years, and she was told they update every 6 years - not the case.

We toured with Liberty Residence and had a good experience, the facility itself is pretty dated though. Staff is key to any place, the head nurse here was awesome. After touring with another facility and interacting with their staff, I just felt that it was going to be a better fit for my loved one.

Our family had an in person tour and The Reserve was a 2nd choice for us it was a good experience.

So far so good with our experience for our loved one being here. The food has recently been going downhill according to my loved one. The staff have been responsive to our questions. There has been a turnover of staff recently, and we aren't working with the same people when we first moved in.

Things are going good for us at Knollwood Pointe. They have been very accommodating and helped us with the whole move in process. They offer assisted living as well as memory care. It is a smaller facility that is more personal and family oriented. When you talk to them about what needs to be done, they take care of it right away. I certainly recommend them to other families.

The staff are caring, but they're understaffed. Residents don't always get the supervision they need.

I toured this community and it was great. I really liked it. It's beautiful, nice staff, great apartments. However, the location wasn't ideal. I personally felt that it was too close to a not so great part of town. Had it been located in a different area, it would have been our first choice.

When we come to visit the staff members they are all really nice.

So far it's been good for my loved one. He's enjoying himself very much. They do a lot of activities outside of the facility. The apartment is very nice. It's not too small, but not to big. It gives him enough room to feel at home, but is not so large that cleaning is a hassle.

[name removed] passed away last month and it was fine for the 5 months we were there and she made good friends

I would encourage you to check out the community and see if it would meet your needs. The administration is acceptable. This is a smaller community, and doesn't have a big intuitional feel you might get from a bigger community. The staff communication with the residents is good. All the meals are offered in the dining room with the option of taking it to back to your personal room or having the meal delivered. There are three meals a day served to the residents.

I think the people are really nice and caring. No place is perfect, but I feel like they take good care of my dad, and I feel comfortable if I had to go out of own leaving him there. It's a very nice, sunny building, which was one of features that attracted us to it. I also like that everything is on one floor, so he has a chance to walk around inside, and they have a nice inner courtyard as well. It was also the most affordable option we found.

They have done the best that they can do with the circumstances, they have had some significant staffing issues and lots of people coming and going. The staff who have been here have done a really good job but there has definitely been some confusion. My mother loves the food and says it is really good. I would overall recommend the facility to others looking.

When I got here for my tour I thought the person I spoke to was very friendly and honest and the facility itself looked super clean and everyone looked happy. My loved one has a private room in memory care and it is very large and spacious. They have shared rooms available as well and they are a great size too. It is in a good location and there are a lot of good places you can take your loved one out too that are close by. We would recommend Greenhaven Estates and already have.

No place is perfect. Keep in mind that there is a learning curve for your loved one to learn the staff and for the staff to learn your loved one. It took my parents a little longer to get used to things and the staff longer to learn my parents due to their hearing impairment. But everyone is doing well now. For the most part I'm very happy. We love the facility. We love the dining area - they make it very fancy. We also love the private dining area that families can reserve. They have lot of activities. It's a definite plus that hey have a hearing impaired person on staff. And we like the accommodations that they have for hearing impairment. Our caregiver was able to come in and help train the staff to my parents' preferences and needs. I like that they have a private bathroom. They also allow us to have a camera in their apartment, which is nice. It's bright. There's lots of things going on. There is is staff there 24/7. And my mom feels free enough to leave my dad for a moment to go do activities in the building. Some areas for improvement would be internal and external communication, as well as consistency in answering call buttons. We've also had some Wi-Fi connectivity issues - it's very hit or miss.

It is nice, I like it. Overall it's a safe environment. They have staff there 24/7. They always call my Mom by her first name. its personable. It doesn't take them very long to get something done. If its prescriptions, appointments, etc. They are quick overall for everything. They have provide a variety of food to choose from during meal times. Housekeeping comes 3 times a week. The laundry is done once a week. They offer transportation to doctors appointments or shopping. The staff call with any questions or concerns regarding my Mothers care. They have a nurse practitioner or doctor that comes every Wednesday. This is what I really like. The doctor makes sure to see the residents and talk to them every time they come. If I have any questions regarding her medications, they can be addressed during this time.

Our main concerns have to do with accessibility. They've added a fence in front of the building with an access code to get in, which is great except it has cut down on parking to the point that there's not enough sometimes. Also, I appreciate the fact that they keep the front door locked for the safety of the patients. But it makes it inconvenient for family members to come visit. But every time I've been there, it's been very clean with no noticeable or offensive odors. There is a nice courtyard between the buildings. Currently they're starting some renovations to upgrade the carpets and paint and give a general facelift. The staff have been very accommodating. And when I send emails with questions or concerns, my point of contact has been very quick to get back to me.

We chose Elison Independent Living because when we went and toured we were very impressed so we did not have to look anywhere else. The apartment size is good, it is perfect for one person. My dad said the food is overcooked and there is not a lot of variety on the menu, it is not what was advertised to us. Overall I would definitely recommend to others looking.