Tarantino Properties, Inc

This community is not as high class as my loved one was looking for. We toured and I was somewhat unimpressed. It was clean but it was more institutional looking. There were crosses everywhere and not everyone is for crosses and it was somewhat offensive. Seemed to be more budget friendly.

Little pricey. [fee removed] plus additional fees for level of care. room is not furnished. They seemed to miss a scheduled call as well.

Good Visit just did not get a warm home feeling with employees and did not like the ration of resident to attendant.

Our family had a virtual tour experience and it was good but it is just so hard to really get a good feel for the community and their atmosphere.

Things change each day. Know what you're doing. Keep calling and calling about loved one. You will be handling medical stuff on your own, the community won't help you. They won't take over the care of your loved one like they say they would. Keep a paper trail.

I like the people that are there Tom was wonderful helping us find a place for my loved one. This was great. I called to check on my loved one, and the nurse that answered let me know that my loved one was in the quarantine area. I called the Director of the Community, since I was never called about these changes. The director let me know that my loved one only had a scratchy throat, a small cough. The personal caregiver for my loved one called me and said my loved one was on an antibiotic due to an infection. The community never called to let me know of these changes either. I was able to visit my loved one, and at the time they didn't have their teeth in their mouth. The caregiver called me again, to let me know the community couldn't find my loved one's teeth almost 3 months later after my visit. The only person keeping me informed in the personal caregiver.

At the moment we would not recommend The Embark At Willowbrook Park community to others, at the moment there seems to be a lot of turnover rates within the administration.

Knollwood Pointe offered a wide range of activities, they would take the residents on small trips. They would play games and all sing together. It is a place where you would want your loved one to be, it is very inviting.

The food isn't that good. It's not a bad place to live. They give us three meals a day and we are able to go to the dining room again. The room is a nice one bedroom apartment. There is a kitchenette in the apartment. Housekeeping comes in once a week and cleans, this is included in the price.

There have been COVID cases. Every time I call my loved one, they have been in their room. I've asked if they can walk the hall, and they let me know they have to stay in their room. At first I was very pleased and happy with Community Oaks. I got a copy of an evaluation of my loved one. Once I got this, I wasn't pleased with the community. This community is supposed to be one of the better ones in the area. When my family sees my loved one they seem very happy. We have recently learned that we can start to see my loved one outside. There will be someone from the community during the visit, we can't touch or hug my loved one. The community has three separate areas. One is memory care, the second is assisted living, and third is senior living.

If you are moderately healthy, it is great. It is clean, safe, and they have friendly caregivers. But if you need a lot care you will not get it. The food used to be good when there was a chef, but now they are cutting corners and its worst than a grade school cafeteria. They are also cutting the number of caregivers and the staff are worked to death. They fired the activities director,and now they don't have any activities, There is almost no transportation and it is very difficult to get.

Smaller place with a good floor plan. What they consider to be a one bedroom is actually a large studio, so a one bedroom is actually what they call a 2 bedroom (460 sq ft) and is quite high-priced compared to others in the same area. Home-like feeling with smaller resident population.

This was a nice, older facility. I saw nothing wrong with it but the resident’s rooms are very small. The rooms have a very small living and very small sleeping area that is not a separate bedroom with a door, and that’s it. They are a lot smaller than a small college dorm room. For a couple to stay together would be very cramped.

My mother has recently made the move into this community and so far things are going okay. She is adjusting well and things are going as we expected them to go. To my knowledge the staff where easy to work with and helpful with the transition into her new living environment. My mom has mentioned they need some improvements on the meals that the chef prepares throughout the week. I also would appreciate if they would stop loosing my mothers laundry after washing it for her. It is becoming a problem and is upsetting.

We really liked the community and we were set to move my loved in one after an assessment they said my loved one has early memory issues. They were not a fit for the community but when we took them to a different community they did not see an memory issues.

Great tour. Everything went well.

I had a pretty nice tour of this community. The experience was a pleasant one.

My mother in law is doing pretty well at the Brookdale Willowbrook. I would recommend this specific location because it is clean and everyone seems to be very friendly. My children have stayed there and had meals and they said the food was good. Move in went well, but I felt that they were a little pushy ion the date.

Commodes should be tall. The kitchen cupboards are warped. The upper kitchen cupboards are way too high and not usable without a very high step stool which is dangerous and my mother should not be using. No sink stopper. She rates the food as fair so far. At our initial visit, we were told about the van and running errands. We were led to believe that this was a service provided by the estates. At no time were we informed that it was an additional expense to have the van take a resident on an errand. My mother states that the beauty shop is not clean.

They don't seem to be too conscientious there. They aren't very attentive or responsive, or they haven't . I've had to hire a service to come in to help, it's costing me a lot of extra money. The carpet definitely needs to be cleaned, it's been dirty since I first saw it. The room is kept clean enough, and the people seem to be pretty friendly, and have a good attitude.