TJM Properties Inc

Most of the staff is very nice, the dining hall food is pretty good; great variety and always able to order off of the menu for anything else that you might wanna have. It's not the Taj Mahal, however, the personality of the employees, their attention to the residents supersede a building that looks nice and has no personality. Certainly there are things that they could improve upon and it appears as if under new management they're working on some of these items. My father is in a one bedroom with a screened in patio that is the size of a small one bedroom. He's very happy there. Thank you for checking in. All the best to you and your staff for the work that you do for our less unfortunate population.

Overall, the staff, especially the weekday care staff are fantastic! They provide very personal and tender care. Things don’t seem to go very well on the weekends, however, and the follow up on certain issues has not always been to our liking. [name removed] and [name removed] were especially helpful in the transition from my mom having to move out of her home into Venice Palms.

Some of the rooms are quite large. The food isn't great. They have a fabulous activities daily. The common rooms are very nice, lots of space. The area outdoor is very nice and quiet, lovely to sit out.

From the Executive Director, [name removed] to the front desk, Housekeeping and Maintenance staff are each here to help the residents.

The room cleaning is sub par, the laundry is sub par and the staff helpfulness is definitely sub par. I'm somewhat disappointed. The leadership is helpful but many (too many) of the staff don't [removed] about treating patients.

Based on the experience we have had, they could improve on the overall communication. However, the staff was great. The administration was fair to poor, but we would recommend this community to other families.

The staff is friendly and helpful. For the most part if you need something they are quick to help. Especially the maintenance staff.

What they could improve on would be cleaning the apartments more often. The common areas are fine. It would be nice to have a nurse on duty more than just Wednesday. But for the price it is fine. My sister signed mom up for Venice Palms before we had a chance to look around. If I had it to do over, I would not put her in there. She is going to need more care than they offer before long and it will be hard to move her. We found out recently that she has blood clots in her lungs. We have since brought in Hospice to increase her care.

Meals and dining are good except the dining room. People are forced to sit in an assigned seat at each meal. The people dine with the same people every meal and have limited availability during dining to socialize with the others not at their table in the dining room. We spoke to the staff on several occasions and have been told they are working on addressing the issue.

This is not a place where residents are placed into a room hence forgotten about. They keep a trained eye upon each resident. This offers peace of mind.

While it was a stressful situation we could not do it without the help, resource's and guidance provided by A Place for Moms. Summerfield also stepped up and offered the best professional experience. We picked this community because of they offered best overall service options and care, at an affordable price.

Overall it was a good experience, follow up with management if you have any concerns. We picked this community because of the room size, location, and grounds

This facility seems to struggle with having/keeping enough staff on hand. Sometimes they are short staff and/or have no shows. Some staff get overwhelmed and overworked. The food selections are sometimes poor, but they try to accommodate as much as they can. I think they have had a few turnovers in the kitchen with the cooks.

I visited PM to help a friend choose a place to live. She liked what we saw and the friendliness of residents that she met. She decided to take an apartment and has been there for several months now. You would need to survey her to know how she likes it.

Caring and attentive staff, they felt like family. Overall it is a really good place. I would recommend Venice Palms Senior Living to others.

Friendly, new owners are doing a lot of improvement work outside for some nice hang out areas. It's clean with nice rooms, and it is safe.

I give my move to the Oaks of Clearwater from River Commons Port Charlotte 2 years ago immediately after Hurricane Ian. A point of contention has been resident involvement in corporate decision making. A recently hired Executive Director has noticeably improved the situation withich better advanced notification of changes to site management. The two prior Executives during my first year did a very poor job of keeping residents informed as to how and when and if shortcomings in the physical plant and senior res care services would be improved. I think Corporate has gotten the message.

There were some initial rough spots when [name removed] first went, some I expect are normal to everyone adjusting to a new living arrangement and some because of the transition to new owners and staff changes.

Dining room is understaffed and food is average at best. Certain areas could use more deep cleaning. My mother in law is in independent living currently but will be transitioning to memory care at some point. We may move her to another facility for that since I've found out they never let the memory care residents outside.

I would really recommend this place.