Benchmark Senior Living

While it needs some decorative updating such as new art , photos, furniture , it is bright , clean and cheerful. Everyone is very friendly . We were told the new furniture will be here by summer. , the administrative staff is efficient and engaging. It is a pleasant welcoming place to live!!

They have very flexible visiting hours and that has been so helpful. It's a smaller facility so I feel my Mom receives a good amount of attention. It is very expensive, but it is a very convenient location.

I don't think the food is very healthy - my father loved vegetables and he hardly got any. Before we moved in we were told he could get creamed spinach every day, but that wasn't how it actually works. Also it wasn't very easy for him to get outside, so he was almost always inside, and he liked fresh air. I also didn't like the Styrofoam and plastic utensils when he ate in his room, which was a lot.

They told me at the beginning that certain things were included but then when my mom got there we were told no. If they are already local to it, then yes we would recommend the community to other families.

The ladies that work in the dining area are very caring and get to know the residents. I like that they watch out for them and if Mom doesn't show up for a meal, they check on her. They seem to be doing renovations and are working on a family portal to keep us informed on activities. They have nurses on duty in case of illness. They provide transportation to residents. I wish there was an easier way to communicate with them from a distance when Mom has raised concerns. She has difficulty communicating due to early stage dementia and mentions things but I don't have a way to confirm. Laundry service and cleaning service doesn't seem that good. Overall she is thriving there better than living on her own so I am happy with that.

For the most part very sweet and helpful. Reasonable cost is what stuck out over other places.

Always check in to make sure your loved one is getting the care they need. Especially going at random times. Get to know the staff Ask questions Stay on top of their care reports Question anything that does seem right. You are their voice

Some staff people are better than others. The activities are pretty routine week after week - not a lot of variety.

What we like the most about this community is that the staff are very responsive and show a true commitment to the residents. Yes, we would recommend Benchmark at Alexandria to other families ,and I have and their family member is there now.

Having lived here for almost one month, I am still adjusting. I am independent with a claim filed for assisted living with long-term care insurance. At 76, I am one of the youngest here and I feel young! My issues are a bad back etc. While some have memory issues, I have all faculties and many interests plus a sense of humor which comes in handy at times. By attending a book group and social activities, I am finding people with sharp minds and varied interests. I make use of the gym area and walk outside, and I enjoy the pool table outside my room and the piano in the lobby, although it needs tuning. I also drive so I continue friendships outside of Capitol Ridge. I could not afford to live here if my insurance is not accepted.

The meals and dining overall is a 4, but sometimes it can be a 3. The staff is very kind and helpful. The food is not always good. Yes, we would recommend the Benchmark at Bedford community to other families.

A friendly environment with great support for family members and residents.

Very welcoming. Big focus on socialization which is fabulous for the residents. Staff is great and mostly accommodating. Management level is very competent and listens to concerns and works with the family well. Highly recommend.

I would give split rock a four and that's just because of my logistical experience the place itself seemed lovely. a very nice facility however, last minute they explained that their assessment of my father was greater than what our expectations were, and he would need to go into memory care, which they did not have a bed . Which was problematic since we had already signed papers and a lease so they went to transferring us to their Sister facility where my father is now, so it was rather serendipitous, but the experience was kind of awkward

We chose Village at Buckland Court because of the facility price and the cleanliness. It was also peaceful and quiet. They also have a lot of great activities- although my dad did not participate in any of them. The facility and staff are very friendly and easy to get in touch with if you have any questions or concerns.

I would recommend. We were attracted to them because of the location; facility is bright; staff seemed very caring.

The size of the facility is small and compact making it easy for residents to get around.Great outdoor space for residents to relax and chat with others.

Our Mom has been at this community for [2] months, and the initial assessment is positive. Staff is proactive & leadership is receptive to our needs & concerns. To be continued as conditions change. Happy overall that our Mom is safe & healthy.

Staff is friendly and responsive. It’s small enough that they know the residents well and clearly care about them. Good range of activities, from games and movies to art, music, and lectures. Food quality is so-so. Poor temperature control in central areas

Fairly dated interior- I understand they will be renovated soon. Very convenient location. Very efficient interviewing process. Very little nursing supervision. Friendly staff. Cost for one month of respite care was prohibitive