Charter Senior Living

I met all staff very friendly.

Top notch care and friendly staff and residents.

Dad has lived in Assisted Living for 2 years now and is having the time of his life.

There are some solid basic care workers that have been there along time. A few staff speak Portuguese ( a local language of this area) all are well trained in calming residents down and redirecting them to a different activity if needed. They keep routine as much as they can because when a resident has dementia routine is calming to them. They are respectful and caring and understand what family is going through. Do not be afraid to ask questions. Staff will direct you to who you need to talk to. Remember to write it down( I often would forget) and there are a lot of people who are doing different things so there are a lot of names to remember and you are stressed and forget names. I have complete faith in the staff at the cottages. They keep my husband clean safe and comfortable. I took care of my 6ft 3 " husband for along time at home. It was becoming more and more difficult and unsafe for both us. We were both frustrated ! I can now visit him, hold his hand watch sports with him, tell him about family.

The staff are kind and the memory care director is wonderful. They are very patient and understanding with the residents and family members. The facility is being renovated and will look great when finished.

My Aunt was in this facility years ago and loved it. They are very friendly and you can go to them anytime night or day if you have questions.

It's hard 2 rate some things given as how my sister can do so little. She can't really participate in activities...altho they have many. I appreciate that when I visit they buzz me in always pretty fast. That's really nice. All the staff speaks to me & answers my questions about hiw she is & what she needs.

When I start visiting communities, I was really overwhelmed but when I met the Springwood Court team. I was happy. They welcomed us. Really great! Very friendly residents and my grandma loved it already.

Staff is friendly and accommodating. Residents are happy and friendly starting to attend. Activities really likes exercise and morning news.

I am sad that my husband passed away 3 weeks after admission but during that time he was in 3 different hospitals and was only at Charter for a total of 5 or 6 days. But that said, they took good care of him and me too. I was very impressed of the care the staff gave to their residents. I must tell you that A Place for Mom is the greatest "invention" ever. I was at a high level of stress and getting connected to Place for Mom was a lifesaver. I spread the word about them all the time. And I (and our kids) loved Charter.

My in laws live at Charter Vikings. It is a great experience for them and us! We highly recommend anyone to check it out!

The staff is very friendly and kind to all that live there (and visit) . My mother has had some issues and always has help with patient and qualified nursing staff. My mother has now been a resident for a year and loves it. She is thriving with activities and has made friends her own age. She feels less isolated. Always someone near. The only draw back is that I live in Alabama and she insisted that she live in Florida. She was born and raised in Florida and has always considered it home. I visited her just last weekend and she is doing very well and happy.

5 on all categories. We couldn't be more pleased! The caregivers are so sweet and considerate, there are a multitude of activities (though my MIL doesn't participate in many yet), & many activities involve families. It feels like a small community.

Overall, I would say five for all categories. We were charged a $4000 "community fee" while mom was being registered. That caught me off guard and I thought that was excessive, however, she was ready to move in and I didn't want to Start over looking for a place for her to live. Room holds twin bed, bedside table, reclining chair, bureau nicely. Staff has always been pleasant, at least while I was there.

The entire staff is very nice and always making sure the residents needs are being addressed. The facility is clean and smells great at lunch and dinner. Charter Senior has daily activities and craft events.

What we like the most about Charter Senior Living is that it is close to family and other friends. The community is also pretty and yes, we would recommend the community to other families.

I’m happy and I enjoy the Friendliness of staffs and my fellow residents. I really enjoy the activities and happy hour. The food is really great specially the fried chicken every Wednesday! Join us! It’s so much fun here!

The staff are very kind and helpful. Their memory care staff treat the patients with kindness and respect.

They are attentive and understanding of my mother's changing needs. Everyone including director, business manager, nurses, caregivers have been open to my questions, comments, and requests. The facility is clean and well maintained. She is well cared for and comfortable.

Everyone there is extremely friendly and helpful. It's a very nice environment but unfortunately my father cannot participate in many of the things Woodholme has to offer.