Five Star Senior Living

It's been fine for my loved one so far. Only bad thing I know of is if she decides to go to big house for a meal they quite often run out of main meal leaving hamburger as an option

Great place for the value (reasonable rent, very nice grounds and residents), but feels like it might be declining (food quality is down, general cleanliness of buildings is decreasing)

So far all the staff is friendly and helpfully. The (3) meals provide, breakfast, lunch and dinner are on time each day, which helps on regularity for the clients. This business allows dogs, which has helped my mom jitters regarding this big move. Her dog was by her side.

The unit we took was ready when we were told. The maintenance people were prompt in hanging our three TV's. The Garden Home had new carpet, new paint and new Refrigerator. I get on a small bus every Thursday with my neighbors and are taken to different places to have a nice lunch. Very good way to make friends. I have played and won at Bingo. There are about four different activities scheduled each day (including Saturdays and Sundays). Highly recommend.

Some staff members are better than others. If you happen to get a care giver you don't like for any reason, you should know to ask for leadership to switch the staff person to another caregiver. That worked really well for us as there was a caregiver who my mother in law thought was too rough. We complained and they switched people with no problem. The place is quite nice compared to many other similar facilities: it's really nice that it's in an old stone building that was purpose built as a care facility. The entertainment spaces are lovely. The chapel is unique amongst peer institutions (although [name removed] did not use it).

There has been some turnover between techs/nurses over the past year, but we have been extremely pleased with the friendliness of the staff. The food (taste, appearance and combination of the side with the entrees) could be improved on.

It's a great facility. My dad likes it there. Food is great and Staff is friendly. He also got to keep his dogs which was nice. I would absolutely recommend Five Star Residences of Banta Pointe to others looking.

Although I have not been there yet, my parents are very happy. It was hard for them to leave their home but they have settled in and made new friends. I look forward to visiting soon. They tell me the food is great.

Good baseline facility. Offers 24 hour nursing response. in one case, our family member senior, we staying for a short time, was left unattended, even though he called for help in the room in the evening, raising a question of consistent response. Food is Acceptable but not upscale, featuring a half shot glass at cocktail hours, and typically white bread open face turkey sandwich, or sloppy Sam's.

I chose Fountainview over others I looked at food, friendliness, and the upkeep of the grounds. I would recommend this facility to others looking.

Mom absolutely loves it where she is. She does complain about the food sometimes, but who doesn't. They have LOTS of outings where they take the residents out to shop, sightsee, eat, etc--she LOVES that!!

There were a few glitches as you always experience with a move, but on the whole it turned out to be a great choice. Any issues were addressed and corrected, which is nice to see. The staff is friendly and helpful. The activities are plentiful, and the food choices are good. The friends that my Mom has already met there are a welcome addition to her daily routine.

Everyone is so welcoming when you enter. [name removed], always has a smile for you as I walk in the door. The front desk staff is also wonderful to work with. Everytime the laundry is done it seems things go missing. His blanket that the Veterns gave him when they visited is missing. Think his name is on it. A nap blanket that the Haven gave him when he left has been missing since his 2nd day [name removed] came. The food is delicious. I have had an anniversary dinner with [name removed] there & the staff was wonderful. I truly like the staff & they seem to care about the residents. I miss [name removed]. She is the best caring person.

Super helpful staff at this very well run & clean facility. There are a variety of activities and lively parties enjoyed by all residents. Only negative has been shortages of some food items. Overall a great place to live for any senior.

Sometimes the food is not hot or maybe overcooked. Also sometimes they can't get entertainment for happy hour. My father would like some other activities to be available.

My dad is very happy at The Palms for Fort Meyers!

What we like the most about the community is the staff. The staff is aways friendly when i come and visit. I am there multiple times each week. Based on the experience we have had so far, I would recommend this community to other families

What we like the most about Overland Park Place is that there is a lot of opportunities to connect with other residents. Based on the experience we have had so far, we would recommend this community to other families.

Unfortunately, my mother doesn't go to the dining room. I have not heard anything negative about the food. She's just an introvert. Also hard to accurately score the activities. My mother has gone to some of the activities and I thought she liked them, but doesn't go anymore because she's an introvert. I'm going to give Park Summit a 5 based on other retirement communities in the area and they're cost. I've been there and think my mothers unit, the staff and information on maintenance that she has told me about are very good.

The facility is very short staffed which means things take much longer Seems like they cannot hire a chef who has experience cooking for Large numbers. There have been very little variety and bland flavors