Legend Senior Living

fantastic value ; best in Bucks. My biggest compliment is that the main staff that is here, including [name removed], [name removed], [name removed], [name removed], [name removed], [name removed], and [name removed], are overall extremely engaged and truly caring. That cannot be faked, it is authentic, and it permeates why this environment is thriving, and why you see more laughter and overall enjoyment on the faces of the elderly here, as compared to most other facilities I've experienced.

The facility is lovely and cheerful, and the employees seem mostly devoted to their work. So far my mother seems reasonably content. My only qualm: I travel a lot, and can only visit my mother on the weekends (usually), so 2-3x I've emailed the main nurse on my mother's wing--asking how Mom's adjusting, behaviorally and otherwise--and she's yet to respond, even briefly (and I've made it clear that a very brief response would suffice: "a line or three").

1. Has been good 2. Most of the time very clean. However there are times when the smell is pretty bad 3. Everyone very friendly 4. Been satisfied with the care 5. Seem to be very accommodating 6. Always looks very nutritious. My sister always compliments 7. Lots of activities. I know my sister participates 7. I feel it is too expensive. I know things and people cost, but we still have to provide for all personal hygiene needs. When you add up the number of people living here averaging $[removed] per month. Seems too high Just make sure you ask questions. Make sure you understand what is covered

[name removed] the activities director is very personable and compassionate, Also [name removed] Mom's caretaker o believe CNA ,always always hard at work . The cleaning staff has been very good also.Appreciated.

I would recommend them to others. The only thing I would say that needs improved is the shower in my mother's unit. We picked them because of the value for the price. Plus a smoking area close in.

The front desk and the dining room staff were always extremely friendly and helpful. The business office helped with the Long Term Care company and was always speedy to return your calls and answer your questions. The head of nursing always kept you informed of any concerns. My loved one had to move because she became a two-person assist.

The staff was very helpful The facility was well kept. The rooms were nice and my mother enjoyed all the things the staff planned on a daily basis. The move in was easy I only wish they were closer to where I could visit her more.

My Dad resided in their memory care area. They also offer assisted livingMost of the time that my Dad lived there it was called Harborchase and under different management. Believe the change over occurred in June of this year. From June forward I'd rate a 4. They were making a number of facility improvements. Don't know how that would end up translating into monthly cost increases when rates are set for 2025. I am sure the facility is refreshed at this point which is good. I'd say that one of the biggest issues is with staff turnover. Not suggesting it is better or worse than somewhere else - these are difficult jobs. What I do know is there is a core set of caring, hard working individuals that do their best. I certainly appreciated the care they gave to my Dad. I would recommend this place to others.

This is more specific to my situation, but I think in situations like mine where I was putting my mother there because I was 800 miles away, I would have liked to call and get updates on her easier, but I also understand that my mom made it difficult for staff to do that. Also, I wish they would have been a little more bluntly honest with me. I knew my mom was causing some headaches, and I wish they would have just told me. They wouldn't have hurt my feelings and I wouldn't have been offended, I know she can be a handful. However, without anyone telling me, I wasn't able to address it 1-on-1 with my mom. All of those things are minor, we had a good experience overall

A couple of the girls are not helpful and mean! The med techs don't call back always and don't seem to care so much! The place is beautiful, the food is great! Most of the staff are nice and helpful

This is our first experience with any memory care and/or senior residence. I picked Arbor House Reminisce because it was small (48 residents - 12 men & 24 women when full. Small is good and bad. The good…my husband does not get lost , bad …..not many places to walk, good is they have two garden areas with chairs. Limited space. As small as it is , you get to know all of the caretakers in all of the areas because they switch areas a lot. The caretakers are nice and most of them seem to really care about their patients. There seems to be a lot of employee turn-over, but most businesses are lately. The caretakers that have been there a while are the ones that care a lot. It is a very hard job caring for people in their last stages of life. All in all it is a very nice place. Is very clean and very rarely smells bad. Rooms are small and bathrooms are shared between two rooms, which my husband does not like. There is one shower room in the hallway for 12 residents.

*Really pay attention to how you are dealt with and how each admin. staff leaves you feeling. *Pay attention to Senior nurse in how knowledgeable they are. *Speak up when you feel or sense something is off or your request or concerns aren't being acknowledged.

Within the first few minutes of us walking in the door, we both looked at each other and said "this is it!" Everybody was super friendly, employees and residents, it didn't smell, the kitchen was good about my mom's gluten intolerance, great activities director and activities! My husband and I have already told our sons to put us there when we need assisted living.

Excellent maintenance staff. There have been some transience in front desk and admin. Cleaning staff very good.

We had a good experience. We picked this community because it was close to home.

I would let others looking know to be aware that the meals, the activities, and other amenities are not the same in memory care as in the assisted living area.

What I like best is that it is small - 45 apartments in Personal care, so my mom is known by everyone and receives good care. The staff are great - very friendly and kind. The size of her apartment is perfect. The fact that it is one floor is wonderful. They could improve the food. I've had meals with her and the food is really bad. It is overcooked. Proteins are dried out and leather hard. Vegetables are cooked to the point of being mush. Most plates are returned to the kitchen with a lots of food on them. They need to make this area better.

The staff is generally very friendly and helpful, but they are short handed, like many facilities. Yes, we would recommend this community to other families but far more expensive than your representative indicated. Over $[removed] per month

Staff is great and always friendly. I would rate each category with a 4 except for the cost and maybe the food. Price is ridiculously high for seniors. Also, my mom is not thrilled with the food. Not a lot of variety. Weekend staff availability is minimal. I am her daughter, [name removed] responding for her.

Very welcoming. The other residents made my father in law feel welcome in all activities right away. Really appreciated that. Clean, very good food per my father in law.