Oaks Senior Living

It's a nice place and all the support staff are amazing! AMAZING! Recently they hired a new director and they are planning on some renovations to the building. In my opinion, they should spend money on the food quality and opportunities for residents to enjoy fresh air. Renovations seem silly as the place is clean and tidy. They are constantly raising fees which is concerning for the residents on low income. The activity director is nice but not many residents actually engage in any activities. The weekly grocery store visit is often cancelled.

Nice presentation, really understaffed. I would not discourage someone from looking at it as an option. All assisted living facilities have a hard time keeping staff. But it's not a place I would place my mother or father.

What our family likes the most about the Oaks at Gracemont is the overall facility, it is very clean and the staff members who work there are very friendly. Based on the experience we have had so far, we would recommend this community to others who many need a place for their loved ones.

The biggest problem we had was getting his clothes washed and returned to him. My sister had no recourse but to have to washed them herself for a time. It would be great if more games could be scheduled besides just bingo. Thank you for the frequent music and religious offerings.

My loved one is currently a resident at Oaks at Hampton and everything has been good for her so far. This facility is very diligent in taking care of their residents and I would recommend it to anyone that needs assisted living care.

My loved one was previously a resident at Oaks at Charleston and most everything was very good for her! The experience was good. The Oaks was wonderful to us. I would, and have, recommended this facility to others.

Very friendly staff. Well run facility. Rooms are plenty big enough. Good amenities provided for residents. Highly recommend Oaks at Shiloh Point.

My suggestion is for families to be patient with the admission process, it's well worth the wait. The staff is very kind and helpful with new residents and families. The facility was very clean and neat. Communication is good during the day hours, but at night staff should make sure resident calls family back or staff to follow up with family about call to resident. I would recommend oaks at eagles landing to others.

Very nice and caring. Can't keep cleaning and clothes washing staff though.

The staff are approachable and kind to my mom despite her often being defiant and non compliant, they tolerated the many demands from me and my siblings. The director is available and respond even during her off hours. The staff is friendly and work to meet the needs of all the different personalities of the residents.

Staff is very friendly. My Aunt loves them. Housekeeping and communications are pretty good. She loves the meals. I would definitely recommend the Oaks.

Still early but these are my ratings for now. For the most part no complaints but the pharmacy plan needs work, does not offer 90 day option, the Guardian Pharmacy 28 day plan is more expensive than the 90 day I used to get from Walgreens

Once my dad entered hospice care at the Lakes, the level of service was insufficient for his needs. I would not recommend the lakes for hospice care

Our experience has been generally good. I wish they made more effort to get residents involved with other residents and the activities.We chose the Oaks for cost, location, and first impression of the staff.

The facility is beautiful, well kept, however the care is not the best in Memory Care, I guess they do the best they can with the high turnover. I can't speak to assisted living.

Beautiful facility, well maintained, excellent staff that provides good care. We specifically chose OEL because of the value offered and location of the facility.

The staff interact with each other and with residents and visitors very professionally, yet with a personal touch that is very welcoming and warm. The atmosphere is very happy, cozy. All of the team are compassionate and genuinely concerned for the residents' wellness.

It seems like the food could be a bit better but otherwise they have been great!!! Yes, we would recommend this community to other families! And the a place for Mom guy who helped me was a 6!!!! Our experience with the Oaks at Fayetteville has been simply excellent, not only did they make my mother feel comfortable upon arrival they also put me at ease in terms of what she will be experience at her new home. I know that she is being well cared for and that has given me great peace of mind. Thank you Oaks of Fayetteville -appreciate all that you do!

I would say the staff was very caring and friendly. I picked this community because it was close to my home.

The staff is very pleasant, but the food really needs to improve. I would only recommend Oaks at Fayetteville to others if the food situation improved.