Senior Management Advisors

Very nice facility, clean,bright,friendly,Lots of space to visit with family privately..I was impressed.didn't get to discuss cost due to it being a Sat. tour.

Overall I think they do a very nice job at Grand Villa of Altamonte Springs. The facility itself is clean and well kept, and the staff are all very friendly and pleasant people. They do an excellent job looking after the people who live here! My only concern is that I think they could be trained a little better on how to handle certain Alzheimer's behaviors, they call me quite often asking me to help them resolve situations with my loved one.

I like mainly that the staff is very nice to my mother. There is enough for her to do. In the beginning we had a few issues to hurdle over. One of the caretakers was kind of rough with my mother, and we haven't seen her again. At first trying to get her hooked up with her medicine was tricky, but we got that taken care. The shower leaked, and it took a little while but it was fixed. I think the activities could contain more in the way of creativity. The food is very good. The only concern I have is that, it's very clean, they keep it up, but my brother tells me that every time he goes in there's a roach there. We're generally very satisfied. Except for that one girl, and there is always going to be one, and it was taken care of.

Overall I'm quite happy with how things have gone at Grand Villa! It's a nice looking, well kept, clean community, and the staff have all been very friendly and helpful. We had a few initial concerns when we moved my loved one in, but they addressed them quickly and to my satisfaction. You do have to stay on top of them when it comes to communication, they won't generally contact you first with updates.

We toured this community when we were looking into care options for a loved one. This was a nice enough looking community, but it didn't seem to have the same level of care as some others we looked at. The surrounding area was a bit hilly as well, which would have made it more difficult for my loved one to take the walks that she enjoys.

looks nice, my mother did not see it. I was kind of geared into the memory care unit which might have been appropriate for my mother but more restrictive. she really would want access to the pool

The main complaint I have is that all the meal times are too early for retired people. The main serving times are set and then the options are reduced. They could make better tasting more appealing food. I like that my loved one is well cared for.

We toured this community when we were looking into care options for our loved ones. This one was my particular favorite, although my parents weren't as impressed by it. It's in a great location, off of the main roads but still very conveniently located for shopping and entertainment. One downside is that the area it is in is fairly hilly which would make getting around more difficult for someone in a wheelchair.

It's been a big adjustment for my parents, but they've been doing a great job here so far. My parents came here from a community that provided a higher level of care, and they are having to learn how to adjust their daily routine to fit with this new style of care. But the staff here are really doing a good job of working with them to help them settle in. One thing to be aware of with this community is that it was built in an uneven area, and as such there are quite a few inclines and ramps throughout the facility that can make it difficult to navigate for those with movement issues. They're very good about having staff help people move around, but it can still be a bit inconvenient.

this was the best as my 2nd choice. It was the homeyest and friendliest, but didn't have the skilled nursing in case of surgery. I liked the price and the tour a lot!

Current Ranking = #2 choice. Facility is clean and staff is very nice. Downside, they are about to start renovations for a 6 to 9 month period. We are still considering this as an option for my mother, however they have had a recent resident drowning. Put some doubt in our minds about facility management.

My mom and I have already visited here.. Definitely a consideration.

My mom is there, it is just fine. They have bingo, movies, card games, they go shopping and to the flea market. They do a lot! The food is excellent, we ate there ourselves and we just loved it. We are very happy with Grand Villa.

We were greeted at the door by Gigi who ushered us into the private dining room where we were served a plentiful and tasty meal. She addressed all of our questions. The place looked clean and uncrowded. We met other staff members and were greeted warmly. None of the residents approached us and we did not visit with any of them. We were given a tour of the ALF and Memory Care Center and then she drove us to a Villa which was empty. There is a waiting list for these and the smaller units. They were spacious, clean and well maintained. The landscaping was kept up. There are no physical fitness facilities on campus but a bus takes residents to local facilities. There was a screened porch overlooking natural wetlands she said are protected so the place will remain isolated into the future. The Village is 5 years old and there are only 89 residents. There are no plans to expand. There is a 30 day trial to decide if someone wants to live there. There is an intense interview/orientation program upon entering the Village. There are Village planned activities daily and the residents also plan group activities. Family and friends are welcome to visit and dine with residents at no charge. There is a w/d in each villa and full kitchen. Everything is monitored and residents wear alert buttons. Anyone can leave with a 30 day notice, otherwise there is a one year lease that can be broken. The village is located just outside of Bunnell but is within Palm Coast city limits on a through street to much shopping and restaurants. We liked it and will include it as one of the facilities to show my parents.

We visited and it was really, really good. I don't have anything negative to say about them. The only thing is that they are too close to where I'm living to be perfectly honest. The last thing I need is my mother right around the corner so it was just the location that I didn't like. I'm not sure what their costs were but I think they were in line with others.

I was referred to Grand Villa by A Place For Mom. Everyone at Grand Villa has been very helpful. I am not crazy about the food I would give it about a 2.5. But I have friends whose loved ones live here as well and I along with them recommend Grand Villa.

Very nice and waiting to hear about evaluation and if there will be an increase.

California styling. Similar to an apartment building. Nice screen-in patios on first and second floor.

This was our first choice but we are not sure if it will be okay with no sink in the kitchen area. This is a great place! We loved the environment.

I toured this community and it was nice. The staff was friendly, good variety of activities, but apartments were small. Also, all of the doors to outside led to an outdoor courtyard. It was nice and was secure, but no hallways. Not the set up we were looking for.