SRI Management, LLC

I have two parents staying at The Villas at Canterfield, one in memory care, one in assisted living. Based on my overall experience with both of them I would say they are by far the best when compared to other places that we have checked out. The value for the money is wonderful. The place is spotlessly clean, and the staff is incredibly friendly. The one area I can think of where they might could improve would be to have better communication, particularly in the memory care unit. I would like to be more proactively informed of things and kept in the loop on what all is going on at all times.

They did a fine job. We didn't have any concerns about them. This was just a short respite stay, but it worked out well. Everyone was friendly and the place was clean. No issues to report here.

Beautiful new complex, very impressive. Outside grounds were beautiful, 10 miles from home. Staff was friendly. Seems a little younger for my parents. Apt. was ideal location, very clean, spacious. bad reviews online made my decision to decline moving them here.

It’s very nice. The staff seems to be well trained, however it is quite expensive and you need to search around for different facilities, unless you have. The staff is very cooperative and they seem to go out of their way to help you.

I have been pleased with the care. The staff really tries the. Food is okay

The care services have gotten better since we first started. The food’s good. I haven’t had any trouble finding parking. The laundry service would be a four. They have some very beautiful courtyards for residents to use.

Still considering this location

I think they are doing fairly well. They are clean and the staff is friendly. I can't think of anything really that needs to be improved or done better. Overall the reason we picked them because it was the best fit for our situation. We liked the number of residents, and having people to socialize with.

Check it out. It’s a pretty great myself. I don’t have any trouble finding parking at this community. I have noticed my loved one might have some of someone else’s and I just needed to let them know about. They seem to be on top of things.

Received pricing and too expensive for our needs and is not a Medicaid facility. This place sounded great, never made a visit, liked their activities, security and outdoor activities, sounded great.

This is a very nice looking community, when you walk into the lobby the common areas look like a high end hotel! There are some very nice looking common areas with fireplaces and comfortable furniture. It's a smaller community, and it has a very homey feel. Everyone has their own little apartment, which made it a much easier transition for our loved one who had always lived in her own home before this. They've also got a great variety of activities going on all the time.

We visited this property. It was also nice. We really liked the cottages.

In terms of cleanliness, people at that age with declining abilities have a tough time keeping clean. With my father, his cleanliness is no where what it used to be, so unless you are going to follow him around, there's no way to keep it sparking clean. The people have been very welcoming and friendly. They do variety of activities. My father likes the musical things, he likes the singers and those types of activities. He loves the food! The one thing that I find somewhat troubling is the communication to the family. They always call if something bad happens, but I would like it if there was a contact person that I could call to see if anything good has happened. For Christmas, I would have been interested in sending Thank You cards to the staff, but I had no way of knowing what is available or appropriate. The families are not as much in the loop of the day to day activities. I was an educator for more than 40 years and parents would call me if they had a question, and it would be nice to see that available at the community. Other than that, our whole experience has been a positive one. We really like that it's all on one level, and the community really specializes in assisted living. My dad called me one time to tell me that he couldn't get over the fact that they would let him walk right out the front door! He was expecting some sort of prison, but it's not like that at all. We are very pleased.

My dad used to live here. His room was pretty small. We had to buy a refrigerator and microwave for him. He liked The Blake. He thought it was nice but he didn't do a lot of the activities. The people were nice there.

LOOKS VERY GOOD.

Place was very clean and nice size living area. Will stay on list of possibilities.

The Emeritus at Carrollwood is very nice. They have great food and a nice environment, but only fair communication with family members. They say they are the place of "no hidden fees" but there are plenty of non-disclosed costs, like $100 fee to set up cable, which there seems to be no reason for. Also, I did not think to ask because all the other facilities I saw offered Wi-Fi but the Emeritus has no Wi-Fi and there is no way to get it here. We were upset to not be contacted when our loved one received a new roommate and that there was no effort on the staff's part to make sure they'd be a good fit for one another. I've seen residents wait up to 20 minutes for assistance after pressing their call button. It is a large facility, there are 120 residents. If your loved one is in need of a high level of care I would be concerned about putting them at Emeritus. Smaller facilities could most likely care for and accommodate high care individuals better. They do have lots of activities for residents and they are working on starting a movie night there.

This is a beautiful facility which I believe is the newest in M'boro at this time. Great setting, but the major downfall was no availability on the first floor. There was an apartment on the second floor close to the elevator but not something I was comfortable with. Great options were available but neither of us would want them on a second level.

I really liked Elmcroft. It was very nice and the separte wing for alzheimer patients would be a good fit for my mom. I really liked that they were together in their own area with dining room and common area. Director was extremely knowledgeable and sat and talked with me for quite some time. This site is at the top of my list.

I had a few issues with their care services. They told me they were going to change his prescription because; they had him on a bunch of anti-psychotics and it took them 6 months and they're just now starting to check it out. So they didn't follow through with it. My dad couldn't walk because they didn't cut his toe nails. I know insurance only covers for it to be done once every four months. I told them I'd pay for that, so that he can walk. He complains about pain in his feet and it seemed like a simple fix. They chose not to do it, because they knew what the problem was. Cost wise, they are a little higher than some of them, but a lot of them looking for easy patients and he isn't one when he gets riled up. A lot of places wouldnt take him because he was refusing meds, but that's apart of dementia. It's a good overall place, but it depends on how your loved one is. If they are an easy going person, there would probably be better places out there because they wont push. If you're looking for a place that has a wing for memory care and assisted living, there are several different levels there. If you're looking for a place where you don't want to move facilities as your loved ones progresses through dementia, then this would be a good place and I'm pretty tough on places. You can put anywhere in here, whether it's for dementia or assisted living. They have a place for every level; so if he needs to go into total bedridden care, they can accommodate that. It's a full meal-deal place, they can house pretty much everything an elderly person is going through. This is based off of their testimonies as my dad has only been in their memory care.