SRI Management, LLC

I was not aware that there was little medical care and attention available.

The residents seemed happy and engaged. They didn't have nurses on staff and no Executive Director either.

The tour we had with Heron House was fine - the gal who showed us around was very cordial and was great with her follow up after. The reason we did not choose this facility was because it reminded me of a nursing home and had more of that institutional feeling to it.

We are not happy at all with the caregivers in the evenings. There is a shortage of help and my loved one is bedridden and does not get the care that is needed. The day time caregivers are wonderful.

I liked the community, but not the right fit for my loved one.

This review is based when it was Windsong at Rock Creek. I chose this community because of activities offered, their daily routine, and it is a dedicated memory care community. The security was very important and good. We had some issues there, my loved one got accidentally locked in a storage room and nobody knew he was missing or for how long.. It would always take so long to find care, help, or any employees. On paper this community looked a lot better than it was.

We toured this community for care. We were not happy that the community needed improvements in the cleaning area. The residents did not seem happy with the enviroment. They have alot of activiites that are offered. We were not able to see a menu of the meals that are offered. We would suggest that other families tour this community

I had a good tour of this community, and everyone was very kind. The staff I met was very nice, and friendly. Everything looked very well-kept, it is a nice looking facility. It was a lovely experience, but my mother didn't feel this was the community for her.

The people I met during my tour were nice and knowledgeable. The apartments at Herron Club Prestancia were not as big as the facility my brother chose. This community seemed clean.

My dad is doing good he is still adjusting. They are very compassionate and very friendly. My dad likes to watch others playing domino. I would like a little more interaction for my dad. So he gets more one on one attention.

Brookdale Carrollwood has a lot of hallways and alcoves. It seemed slightly larger than what we were looking for. It did not seem as clean as the slightly smaller community we chose. The staff that we meet seemed nice and knowledgable.

This is a nice community with a good staff. They are caring for my mother very well here. The staff has been friendly and very helpful. There is always someone around to help. The community is pretty clean and everything looks okay. She does enjoy the activities they offer like the games. She loves the meals they have very good food. If you are looking into care make sure you explain your care in detail to the community so they know everything they need to do.

I really just took a quick tour of the Brookdale Northdale facility, but from what I saw initially about the place is that it is a somewhat decent place to live. I know that the staff was definitely very friendly.

The people at Heron East were warm and friendly; A. The physical building and layout; A The nursing/aide staff was pretty good but short staffed at times; B+ The laundry service was very good; A The food was very institutionalized food; F Few of the vegetables were fresh. The cauliflower soup did not taste as if there were 1/4 cup of cauliflower in it. My mother was very disappointed in the lack of vegetables having been a nutritionist. The meat was not much better. She like chicken and fish in its simple form, without much processing. She gave up on the food and stopped eating near the end due to several factors.

They tried to work with us. My father has alzeihmers. But there were a few needs that he had that they overlooked in the assessment (which in retrospect I feel should have been more thorough). I ended up having to get dad out of there and into a care facility that had more of a focus on memory care.

It was nice, clean, the staff were friendly. We liked it, we were going to move in, but it didn't work out. It ended on a good note though.

It was alright. I have thought about that as a back up option. The only reason I really didn't pick Emeritus is because I started getting negative feedback on them from a TV program.

It was a little dated on the facility. I would have like to have seen it refreshed. It wasn't quite up to snuff facility wise. The people there were very nice and everything but it kind of had a worn out feeling to it. It needed to be refreshed.

It is a newer and nice facility, and there are a lot of activities. Most of the staff are very caring, but medication management could be improved on

How often the rate changes. In 18 months it went from [fee removed] to [fee removed]. Way too much. I had to move my Aunt out of there. Her apartment was very dirty, although we paid for housekeeping. She was disheveled and hadn't showered, although we paid for personal care. I think it's fine if you're truly independent.