Frontier Senior Living

I find the condition of the outside premises to be totally unacceptable I was told upon my first visit, that all my questions about the outside, would be resolved upon completion of roof replacement. That was a year ago this month. All sidewalks and outside area needs to be power washed. The bannisters are peeling paint and rotting wood. There are three empty apartments on the second floor. I love my apartment, just not the upkeep of premises.

I toured at The Wentworth while looking for a new place for my loved one. I thought that the community was comfortable, but that it lacked a certain feeling of cleanliness that I was looking for, and the set up of the facility just did not seem to flow to me. I just didn't feel that it would be the best fit for us.

I toured this facility while looking for a place for my loved one. We were hopeful for the community but it just didn’t feel right when we first walked in. The person that gave us the tour really seemed like they knew a lot about the facility but the residents didn’t seem like they were doing much. They looked like they were just sitting around and the staff seemed to be doing their own thing. The rooms looked fine and everything was laid out nicely, but it was generally the atmosphere that we didn’t like.

My mother was a resident in the assisted-living for 2.5 years. In that time, I can’t say enough good about how amazing the entire staff has been. They are saints, Julie and Teresa in particular! They have cared for, and loved Mom as if she were their own family and as far as the care and activities are concerned, this is a wonderful place. Two huge thumbs up. However, the same can’t be said for the administrators. The assisted-living facility has had 4 different directors in the time Mom was there. The first one was fantastic but his successors have left much to be desired. They have either been invisible or have gone out of their way to be distant and un-involved with their residents. The man who was in charge, as of the date of this review, was as welcoming as a barbed-wire fence and a major factor in the decision to move. I was told that he was temporary but for how long was unknown. While the staff is fantastic and work their tails off, when considering Coventry Assisted-Living, I would pay particular attention to who is currently in charge because the situation in the director's office has been pretty unstable and cold. If you feel good about that individual, the rest speaks for itself.

I feel that the care at Oak Hills Terrace is adequate but they need more skilled nursing staff to help the residents there. The staff does try to get my mom involved in the activities there and they do offer a resident doctor program along with at home care to help the residents. There is a shuttle that does take the residents to doctor appts, field trips and shopping for the ones that want to go. The meals are fixed for their diet and there are some other options as well. If need be I would recommend Oak Hills Terrace to my family and friends.

My tour of this community was a good one, everything went well. The staff was nice to my family, and myself. The community was clean, and well maintained. It was a good experience, but there were a few draw backs. This is a nice community, but it wasn't the one for my mother, and her needs.

I can only comment on the memory care unit my husband stayed in for a short time. They did not do a good job of cleaning the restroom he shared with a roommate. They did not help take care of his personnel needs. When I asked about this it seemed like they were passing the buck. The food is fine and the common areas seemed to be clean. On the weekends, the nurse is not on duty but is on call.

My mom is trying to get use to the community. Most of the residents are not that aware and she is not that bad. The staff are trying their best and the girls are nice to her. During the the week they have a lot of activities for the residents. The bathroom could be cleaner and they can improve on the cleanliness and be aware of the hygiene of the residents. I saw someone walking around with greasy hair.

I have a friend that goes here and I have seen the community. I have not gotten to talk to anyone around here, but the community is nice and seems like they have a lot of activities for the residents to participate in.

I had to move my mother back home with me because this community was not working out well. They were messing up the dosage of her medication. The tech was really trying her best to fix the problem. They were very under staff as well. We also have billed issues and all they could tell us was sorry. I would just say into anyone looking to community's just make sure you know the price for the level of care for your loved one.

The caregivers there are excellent. The staff is very nice. I am not too thrilled with the office staff. She's been there for a month, my mother looks so much better since has been there. She seems happy and she has gained weight since she's been there.

Emeritus Estates kicked us out with no warning. She went to emergency room due to a fall and we found out she had a bladder infection. They are saying they cant take care of her now. They didn't even have enough guts to tell us to our face. They told the social workers at the hospital to tell us. They accepted her in and gave us no warning that they were kicking her out. I am not happy with this facility.

I'm disappointed in the way they are maintaining my father's medicine. They are suppose to call me ahead of time if they decide to make a change in his medicine routine. I would also like to see more activities for my father. I think communication could be better internally. The location of the Foundtainview Estates is good. The inside of the facility is nice and looks good. (Activities is not applicable)

Friendly staff and happy residents ! It's almost like an all inclusive resort community for our beloved elders

The location of Ashley Glen was very good. The facility had a good presences. Director was very helpful and gave me a great deal of information to think about. The rooms were small, and one had a strong urine odor. That bothers me because they are suppose to keep people and apartments clean. Though we like being in a community where you can use the Golf Carts, I felt more comfortable, in comparison, to Benton House.

More central but not near big medical complex (Baptist Hospital nearby). Own AC/heat control, own washer and dryer. Beautiful gardens. Trips to commissary! Rosary on Fridays, communion service on Sundays.

My wife passed away in July. We were in the process of moving to Atria Seville because of more space and better facility. I continues the move and am very happy here. The Wentworth seems to have some problems in keeping the facility looking nice, food quality and service, and maintaining adequate staff who are well trained and available when needed.

Our tour of this community was decent. I felt like the building was a little run down. There was paint coming off the walls. They need to do some major updating around the community to improve its appearance.

My mother has made some friends in the community. I am very happy because at home she didn't really have someone to interact with. I really like that the community is kept clean i have not seen anything wrong. She is in a safe place with wonderful friends and nice staff.

I have gone rounds and rounds with the staff trying to get them to fill out long term care insurance claims timely and correctly. I have to call them multiple times a month to check in about it and they still cannot get it right. Very disappointing.