Legend Senior Living

Don't believe everything the sales person tells you. She promised us the world and then disappeared when things weren't as she promised. Initially I felt I was sold a bill of goods that did not come to fruition until after three months of many conversations and zoom meeting. Things have improved in the last month. They've hired a new resident director, who I do feel is communicating and trying. Its slow progress, and I'm trying to be hopeful that things will continue to get better. My loved one is okay with the food. And overall she's adjusting. She enjoys the activities. It's the perfect size for her - not too big, and not too small. Progress is definitely being made, and we'll see how things go in the future.

It takes a period of time for the new resident and the family to get settled in - be prepared for that. They were losing my loved one's laundry at first, and she would be sitting in urine. Sometimes the whole place would smell like urine. They seemed to be irritated with me because I questioned some things. Despite being irritated with me, they've made positive changes in those areas. Some of the staff are really friendly and awesome. Upper management not so much. Unless they're trying to get you to sign up - then they're all over you. But the activities people rock. Sometimes my loved one doesn't want to join in, but once they convince her to, she has a blast. The residents are fun. They all wave and say hi when I come in. And the food is really good.

I think they have a great range of activities and outings. My mother's biggest concern is that the food seems to be frozen, preheated food that often comes cold, or the items on the menu are not available and/or are missing ingredients - for instance, blueberry pancakes without blueberries. So she is spending money getting meals elsewhere that she finds more enjoyable, even though we're paying for two meals a day as part of her contract. The front desk staff are very friendly. The cleaning staff tends to not have good attention to detail. And we really have not seen any of the administrators since our first tour.

River Oaks was my Grandmother's home for about 8 years. If your loved one is independent; if they are able to speak up for themselves when medication is late; if they can skip a meal here or there because their meal wasn't delivered; if you have cameras in the room to monitor and save recordings; if your expectations aren't too high; if you expect only some of the care plan expectations to be followed; if 24 hour nurse means by phone is acceptable; if long delays or no response from their call button is okay, then River Oaks might be for you. You might wonder why we stayed. Grandmother liked her large room, her huge closet, her friends there, playing Bridge, and she simply didn't want to have to move. Most of the permanent caregivers were kind and helpful. It's difficult to rate this facility because of director changing every 9 to 12 months. Each change led to the hope of seeing improvements. River Oaks is by far not the worst place to live, nor is it the best. No place is perfect.

We toured The Landing of Southampton and it was just too sanitary, we were looking for something cozy. There were too many things going on and they forced activities on the residents. It is also in a terrible location. It is off of Street Road and you would never want to make a left out of there. It is a very busy road and a lot of construction is going on. They had different levels of care and I did not really understand what the extra care was going to do for my loved ones because they did not need half of the things they were saying we needed.

Our family had an in person tour and the tour experience was just okay

They were not totally honest. They signed our loved one in and did not tell us they were in the middle of a lock down. He was there less than two weeks.

If your loved one only needs minimal care, this would be a good place. If your loved one needs additional medical support I wouldn't recommend the community. They weren't able to provide the medication management, dressing, feeding, and bathing assistance that my loved one needed. I paid extra for extra services my loved one needed. The first week was great. The second week they didn't have enough staff and then there was COVID in the community. My loved one needed assistance with cutting the food, and this wasn't happening. I had a staff member that stated that my loved one was too far from the nurses and aides. The new nurse manager in memory care was concerned they wouldn't be able to care for my loved one. They didn't have staff to take care of the laundry and ended up taking laundry home to do it. I found dirty sheets and linens in the process of reviewing my loved one's room. The community held me to the 30-day clause since I decided I didn't want my loved one to stay since they didn't have enough staff to take care of my loved one.

Good community, didn't have a warm feeling and felt more like a number to me during the tour.

We toured with Rivermont and the reason we did not pick this facility was because the rooms did not have kitchenettes. There was no microwave, fridge or sink. If my loved one wanted to get a drink in the middle of the night she would have to call someone or drink out of the sink in the bathroom. The closets were also extremely small.

I would advise others - you better make sure you know what you're buying and getting for the money you're paying. I think they have to evaluate their patients more extensively, and refuse patients if they don't think they can provide the care that's necessary for them.

Sunrise of Lenexa just felt sad and dark to us. The rooms reminded me of hotel rooms and were so tiny, it felt like you were just living in a bedroom. The facility is surrounded by a lot of trees. The location was also great. It was just not the right fit for our loved one.

It's been favorable overall, but we do have a few areas of concern. The care is good except for medications - they have made errors in ordering medication as well in as administering it ,which is not acceptable. So the nursing staff needs some improvement. But the staff in general are workable when you come to them with concerns, and we're making some progress. And the cleanliness and décor of the facility are good.

The Linden was spotlessly clean. You could eat off the floor. But the rooms were TINY. And the common area was way to small for all the residents to enjoy.

Our family had an in person tour and the experience was just okay, we heard from word of mouth from other families that residents were leaving because of the cleanliness factor

I've visited a friend before and took a tour. great assisted living.

I would not recommend it. We had 2 price increases in a 3 month period. We moved our loved one out. We didn't feel her medication was properly managed.

We have little and limited experience with Renaissance we rely on feedback from our loved one but overall we do think the community atmosphere is good. Our loved one has type 2 diabetes and we do notice the meals to be pretty carb heavy, we do wish they were more protein based. They need to have more dietary options for those with dietary restrictions.

Not as nice as the others