Legend Senior Living

This was probably my 2nd choice. Great information, great connection. Unfortunately we couldn’t do an on-site tour there, which was kind of the deciding point. They showed us a video snippet, but you just don’t get a feel for the atmosphere that way. That’s not a reflection on them - it was just the Covid environment. I had a great conversion with the medical director and administrator, and Willow Bend was a very close 2nd.

We toured this community and it was very nice. Unfortunately, the location just didn't fit our family's needs.

We had to quickly find a community with assisted living for our loved one, and unfortunately the communication, the expectations for this community and the services they provided was very vague until you signed the contract and handed over the check. We continue to have to ask questions on what exactly assisted living is and what the different levels of care are, we just were disappointed. It is a very clean facility, they do have activities but they are very strict and have no flexibility on meal times. The meals are scheduled, and if you miss a meal for any reason you either have to wait until the next meal time for pay extra for the meal. There is a lot of hidden fees were were not aware of, which could of been caused by having no orientation.

Make sure you talk with the staff and tour to make sure this is where you want to go or not. I wish I had asked more questions about medication management and medical care in general. They've tried to communicate with me some about my loved one's care. I wish there was more, but I understand it's a difficult situation right now. I feel like they're decent at getting back to me. Another family member feels otherwise. But I thought they were great about calling about vaccinations and were real sticklers about cleanliness and keeping Covid out. I believe they've had only one case total. And they were very transparent about it, which was good.

It's hard to say, not being able to go inside due to Covid. I think my loved one needed more care than they were able to provide. She also never warmed up to Rivermont. And she ended up having a stroke and they didn't realize it. I just wasn't happy with them as far as what they advertised vs what they actually provided. Some of my loved one's belongings went missing while she was there, including some jewelry.

This is a very caring, loving community who is disorganized. They are also having trouble with the pandemic. There have been residents who have contracted COVID. The management doesn't have it all together.

My reservation is due to the pandemic. Everyone at the community was friendly and nice. Due to the pandemic the residents weren't able to communicate and socialize with each other. My loved one was locked in their room due to the pandemic quarantine.

I do know that some of the things they told me when we were looking at the facility and moving in were not the same when we moved her in, they were extra charges and not included. I would tell others to make sure to ask definite questions. I would recommend them when the pandemic is over. If you are self sufficient and do not need additional care every month, they are a good value for the money and it a good facility.

The community is very friendly, but hard to get a hold of any of the caregivers to call you back. It takes weeks to hear back from anyone. They will update you once a week on your loved one on the COVID. They are short staffed at Legend of Lancaster. Due to the pandemic my loved one is in their room.

We chose Renaissance North Tampa because it was very clean and everybody was friendly to us and the staff members were also very friendly to their residents. I really liked the activities that memory care was able to provide as well. The room sizes here are a little bit tight for us. The food here is something they could use improvement on, the meals are not very nutritious.

Rosewood is very clean and nice. The people are very slow to get the help I need. When I ring the button for assistance, the staff don't get to me in time. The room is ok for me. The food is ok, and they are delivering meals to our rooms. The food is sometimes lacking, and sometimes you go away hungry. It would nice to have the aides pick up the trash on the tables. My wastebasket is across the room, and I can't reach it. Then the trash takes up room on my table. I think the aides are pushed too fast. I think the system could be done better. You push a button for an aide to assist you with your needs, then an aide will come in to see what you need. Then this aide will go away, and won't assist you with being able to go to the bathroom or whatever your needs are. They say that I will get someone to come assist you with it. It then takes another 15-40 minutes for another aide to come back and assist us with our needs. This is a total waste of time. I feel the first aide to come check on you, should be able to provide you what you need. There is no need for this additional step.

A great place to live when you get old. However, the food needs help. The rent is much too high and the increases once-a-year is terrible. First time I have rented that goes up every year!

Very nice, very good for people that have to live here. Staff and people are very nice. Take a good care of us. Not always thrilled with the food.

Thankful to be here and not out in the world feel safe here do not worry about getting the virus. Wish I could see my family.

At this stage in my life it is sufficient for me. Friendly staff.

I like the activities and the “Happenings” paper. I love this stuff! Very friendly and nice.

I like most of the people who work here. Overall I say it's a good place to be. The people who are good are really good, but the bad apples although they weed out the bad promptly.

I get great showers! I also enjoy the bistro with its hot chocolate. Great people work here and I appreciate that.

If someone was to ask, I would tell people that to look someplace else. The community keeps rotating the employees. We have been here almost a year, and things have gone down hill. The food here is terrible. This has gone downhill significantly. We don't know when we will get the food. The food is being delivered to our room three times a day.

I would recommend they look elsewhere. The community is high in price. I couldn't get my loved one out of this community fast enough. My loved one kept pushing the alert button as she had fallen on the floor. The nurses left her, since they were too busy. The floors were never swept when I went to visit. They only provided one glass of water and coffee. If you were lucky you might get what you ordered food wise. The wait staff was the same as the ones taking care of my loved one.