Legend Senior Living

When we go visit my mom her room needed cleaning, and we would have to call someone to come clean it. The staff was friendly but this community is very expensive. She got better care when hospice came in. The pretty was adequate. The community looked great as well. However we did feel they were under staffed in the memory care unit. There was not a director assigned to the memory care unit, so there was only one nurse supervising all the residents in that unit

it was difficult for me for because i wasn't local. The communication was lacking initiative. The staff changed and their wasn't a cohesive line of communication regarding my mother in law. It felt very disjointed. In the end, when she was on hospice and hospice took over, the communication was great. Another problem was that my mother in law's room smelled so bad of urine, and that was so frustrating. When was passed away. it wasn't clearly defined to us about the move out process and we were paying through the time yet her belongings were moved into the hallway and stair well.

The community itself is very nice and the care giving staff are very good, however the management staff was very bad. It was very difficult to get a hold of them. The go through a lot of management turnover and it is hard to get them to address our concerns. The community itself was one of the better places I have seen. My father got along well with all the care giving staff. We have no complaints about my father's care, it was just difficult to get answers when an issue did arise. We did feel like Legend was a good value for the price.

They did a good job keeping the community clean. For all but one day at this community, I didn't feel the executive director was completely forthright with us. She was accessible sometimes, but we felt that when she did not want to address our concerns, she would not be accessible. The care giving staff were also very curt and hard to find in the community if we had questions or concerns. The food towards the end of my mother's stay was often not accommodating to her restricted diet. We felt The Windsor was too expensive for the level of care that was being offered.

I have had to bring in private care at my expense to take care of my husband. They are raising the rates. The Windsor staff is not able to meet his needs. I even sat down with the administrator on what I expect to be done for my husband. I should not have to tell the staff what needs to be done. My home is not built to be able to have him in our home otherwise I would have him home. I have a camera in his room, that is the only way I know what is going on with his care. I am not happy. The administrator is trying to work with me but the CNA's are not able to manage his care.

Very regimented with assigned seating for meals, morning and evening “room checks”, and furnishings in common areas seemed worn. Didn’t give me a good feel and wasn’t crazy about room layouts either.

Had a tour at 11:30 on Friday. Very small facility. Family type atmosphere. Nice set-up but I didn't feel like it would be the best fit for my Dad.

Nice place, just too expensive!

I had a nice visit with [name removed] and [name removed]. The facilities appear to be in very good shape. The rooms were a decent size and there is a large enclosed green space for residents to walk and enjoy the butterfly garden. This being my first visit, it is difficult to provide a "star" rating, so I am going neutral with a 3 star.

They consulted a nurse practitioner without my mother's physicians consent or our consent and this nurse prescribed a medication that over sedated my mother and ended her up in the ICU on a ventilator. She died eventually. Windsor kept trying to push my mother to use their doctors. I checked and their doctors were not board certified and did not have hospital privileges and did not make visits to Windsor, only the nurse practitioners in their practice did. The facility was not happy with us continuing with my mother's primary care physician because they had to take her to his office for appointments. But he was board certified and had hospital privileges

The rooms were large and had a stove in the room. The general use areas were nice and the dining are seemed nice. They apparently allow pets and for the last third of the tour a dog was constantly barking. The hallways were not as wide as your might want.

Have found that there are not a lot of great options out there. My mother is most likely in her 3rd and final place. At Gulf Coast, staff was friendly, but things didn’t get done. Meds were an issue, along with services they were suppose to provide, but didn’t. At the Windsor, meds were an issue the first few months, but have now seemed to have gotten straightened out. Cleanliness of rooms seems to be an issue at each place. The squeaky wheel eventually gets things fixed. I’m there all the time, I just feel bad for the residents who don’t have someone advocating for them all the time. Unfortunately, the staff that works the hardest or has the dirtiest jobs are the ones not appreciated or paid well. Because of this, most good employees/nurses go elsewhere for just a little more in pay.

Nice enough folks. Not enough care givers. Old style technology. You can push your pendent and wait for 45 minutes to respond. Dangerous stuff

The staff was very friendly. The small er size of this facility is appealing. However, it doesn't seem to be a good fit for our loved one's needs.

The Asst. living side was nice. good size rooms & setting was pleasant. We ware concerned that is one of the private dinning rooms we saw plastic items left on the stove top and not removed. That's a fire hazard. otherwise we liked it. The memory care side is another story. It was dirty, out shoes stuck to the dinning floor, the tables were a medd, a wheelchair was stored in the dinning and the kitchen counters were sticky and dirty. Not impressed at all!!

The Asst. living side was nice. good size rooms settig ws pleasant. We ware concerned that is one of the pricate dinning rooms we saw plastic itmes left on the stove top and not removed. That's a fire hazard. otherwise we liked it. The memory care side is another story. It was dirty, out shoes stuck to the dinning floor, the tables were a medd, a wheelchair was stored in the dinning and the kitchen counters were sticky and dirty. Not impressed at all!!

pleasant staff Mon-Friday, but a weekend visit there is much smaller staff. Clean, upscale look for a 10 yr old complex. Dining room with linens, salon. Negatives, small garden area, no exercise room, one activity room. Pricy for the services offered.

My wife was here for about a month then I had to bring her home. They billed you separately for everything so it got to expensive there. But the staff was nice and helpful. She would eat well 3x a day. It was clean in there and cleaned her room 1x a week. I would recommend this place if you have long term insurance.

I was looking for a facility for my Wife and we were able to tour this community. The administrator who gave us the tour was very nice. The building itself looked great and it was brand new. What I really liked is that they have a great courtyard and even a bowling alley. The only reason why we did not go to the facility is that the atmosphere and people felt too plush. I would recommend this facility to other families.

I toured the Legend at Fort Worth, and it seemed like a very nice community, but this one to me seemed like there wasn’t enough hands on, face to face between caregivers and residents. My mother needs a lot of care, and I wanted to be sure they would get her dressed and out of her room each day. I could not tell if they’d ever make her leave her room. I wanted to be sure she had opportunities to be social with other residents, and I wasn’t positive this community would offer that.