Legend Senior Living

We toured the Legend at Mingo Road and the staff showed us around and let us know what was offered to the residents. The room that they showed to us was not as well-kept as we were anticipating. We chose another community based on our care needs for my dad.

We toured this community and.we did not like the rooms that needed to be updated. The appliances were not updated The staff were very nice and seemed to be willing to answer the questions that we had. We did not like the environment and felt that it needed a lot of changes.

Based on the whole package we liked the community the most. At first my mother had been contacted by them and they made her a lot of promises for my dad's services. When we toured we were not as impressed with the facility and the way our questions were not answered. I felt we could not get a word in as the representative kept over-talking. As a package it was our favorite, the location and staff seemed like what we were looking for.However they backed out when we proceeded to move in.

The staff is constantly short handed and residents will sit in the Halls waiting for attention. Response time to requests is not quick. Meals are bland and diversity is not included. Will serve poultry twice in one day. Generally, the staff that is there on a regular basis, is helpful and courteous.

Poor experiences with General staff, care staff, beauty shop. Activities are way above average.

A family member has lived at this facility since December 2016. We as well as many of the other residents are very disappointed with the food and food choices more than anything. Due to this the amount of waste is unbelievable. The facility itself appears quite clean, however the smell of urine is many times evident in the corridors. The people and caregivers are very nice and friendly, however it is basically assisted living without assistance. As soon as assistance is required the price goes up. The activities are the same every day, bingo, movie, crafts and are very juvenile. Sadly, this center is very convenient to health care so I most likely will not be moving to another facility.

This place was bright and cheerful and very well kept up, but not as warm/friendly as other care centers. We felt that residents were clients more than family, but were well taken care of.

My brother in law is still adjusting to this community, but we do feel comfortable with his move here. It is a nice community with kind people. The staff is very friendly. They do a good job keeping everything nice, and clean. My brother in law is a point where he can't really do activities, but there some available for the residents. The meals are great. He loves the food, and is eating very well. So far everything is moving in a positive direction for us here at this community.

Ultra-elaborate. A little too much for my loved one.

facility had pleasing decor, clean, well kept,small outside enclosed garden area, would have liked more space. Staff friendly and welcoming. Month to month rental of units. Negative feedback on extra charges.

New building, quiet location, large activities staff to encourage residents to engage, small apartments, washer and dryer included, staff was very compassionate.

We toured this community. We found the memory care was not what. They did offer a lot of activities. The community was also bigger than what we were looking for. They had activities for the residents to be active. We felt the meals were appealing. Families might consider a tour for the care and value of this community.

We liked the people and the place. The price was reasonable, however they were more hands off even with the assisted living group. Wasn't as many services provided onsite as I found with Emerald so when you add in services they maybe about even or more expensive depending on the needs we may face. All in all, my parents liked this facility.

During my tour of the Sunrise at University Park, I hate to say it, but I noticed the place was not very clean. When I went in to use the bathroom, I noticed it needed to be cleaned. Also the hallways and other parts of the community. The people were all friendly, but it was not what we were looking for.

The Arnor House of Mustang was not as nice as other communities we toured. There was a lack of natural lighting, the place seemed dark. The Staff was nice, but not as friendly as staff in other communities. It was a good community but just not what we were looking for at the moment.

The moment I walked in this community I knew this was not the place for my loved one. It felt dark and sad and it is more dated then most communities I toured. The staff was rude and not friendly at all. Every time I had a question they would give me the answer I don't know I will get back to you. I never received that call back. I would not recommend them to anyone.

The staff I met at this community were nice. The units were a little larger than we were looking for. It was a little more expensive than the other community we liked. This community just did not feel right for us.

There are so many changes happening at the moment. They got a new director and a different head nurse. There also hasn't been many activities going on because some of the staff have been in meetings. The cleanliness is okay but it could be better. The staff however has been friendly. At the moment i have been the one updating with them it would be nice if they did this.

My mother-in-law is very happy with the care that she is getting. The staff is excellant and giving good care. A wonderful menu with good food. It is very well worth the money for the excellent home my mother-in-law is happy with. There are not concerns at all.

Things were awful when my mom first moved into The Windsor at Ortega. We have since worked out the issues and things have improved. The food could be improved and they offer condiment packets which are difficult for the residents to open. They offer all kinds of activities but she is still getting acclimated so she has not yet participated in any. The staff are friendly and helpful.