Five Star Senior Living

I didn't get a very good impression of Five Star of Banta Pointe. We toured during Covid times, so we couldn’t se a lot of it. What we did see, the place seemed too small and restrictive for my loved one.

The community was good, but we decided it was just to far from were we lived.

They are often short staffed, and the care services have not been that great. They could improve on laundry services, handyman repairs, and care services. There has been some challenges. The people do seem to care, and the front desk staff is helpful. My advice to other families, is to get your own internet service becasue the communities service is not good.

I toured this community and I like it. It's a very nice place, beautiful. I didn't like the set up for memory care, that unit is located all the way in the back and seems very secluded. The other levels seem really great.

We had a great tour experience with Five Star Residences of Lafayette. It is an older facility that is not as updated, just did not have the curb appeal we were looking for.

I toured this facility. It seemed pretty nice, but seemed to cater more towards Independent Living rather than Assisted Living. Not what we were looking for.

our family had an in person tour it was nice but its an older community and there was an odor to it. It just was older but the lady who was giving the tour was very nice and we got a little gift at the end of the tour.

The staff were generally friendly, and seemed to be caring towards the residents. It seemed the program activities didn't seem to be the best. My loved one wasn't engaged in the activities, and was hanging out in different areas of the community. I never heard about my loved one participating in activities. I'm not sure if the staff were lacking to be able to provide the activities and engage the residents in the activities provided.

My tour experience with Tuscany Villa of Naples was just ok, I did not find the facility or the pool to be as nice as some of the other places that I was looking into at the time.

We had a virtual tour with The Gardens of Port St. Lucie. It seemed nice, but they did not provide the amount of care that we were needing for our loved one so it was not going to be the best fit.

A very nice community, it was further from family than we wanted.

There are no visitors allowed in the dining area even with a mask and then they have a special room for visits but it is closed. They don't have enough staff for the dinning area. There is a entertainment room and visitors are not allowed in here either. I feel that covid is an excuse but I think it is really the under staffing. I just felt like I was mislead and wish I had time to do more homework. A definite plus is that the staff are genuinely kind

We toured with The Forum and the facility seemed dated. We did not take our loved one here because we knew she would not like the look of it, The cabinets and the flooring in the apartments looked like it was from the 70's.

We didn't care for the layout of the community.

We had an in person tour and we saw several different apartment layouts, but it kept us wanting more. It just was not the best space and we weren't able to see the largest one which is what we wanted. The guy we met with was very nice and good at the tour, but the communication was lacking and not done in a timely manner.

Communication from the senior staff has been lacking and is a problem in this community. This community is well situated and is a convenient good place in the market. It is a large community and there is a lot of activities. The food is either good or better than most and the day to day staff in the assisted living are good.

There were a few things here that were not the right fit for us. It seemed be a very high class place. I just couldn't imagine going down for breakfast to a linen tablecloth. We also noticed there was very little communication between our hostess who was showing us around and the residents. They didn’t speak, nod, or smile to each other in the time that we were there. And that concerned me. Also we wanted our apartment to have a better view.

Five Star Residences of Lafayette seemed like a nice enough place and would have been just fine. The rooms seemed quite small though.

It was okay. But since our loved one had a stroke and these were like cottages, it didn't offer as much help as our loved one needed. It was also a long walk to go to breakfast, so we knew it would not work for our loved one.

Overall a nice community.