Five Star Senior Living

They are very clean and friendly. They are pretty attentive and responsive, and they have plenty of activities. The only thing is that they hate the food. There have been various issues with service, the vegetables aren't cooked enough, and sometimes the fish is overcooked. Other than that we are very happy.

Still contemplating this also. Rooms are bigger.

My mother and I were so impressed by 5 Star that it made her decision easy! She had not yet committed to moving to independent living when we visited the facility but everything about it helped to make up her mind. She moved in last week and so far so good!

My mother is very happy & doing so well at Overland Park Place. She is going to exercise class , playing Bingo, Cards, does not miss any of the entertainment that they bring in from speakers on health to music. The food is great because there are choices for breakfast , lunch and dinner. The food is very good and the portions are sized for the older adult. My mother says she is at the perfect place for her. My sister and I go see Mom no less than 4 x a week. It is always clean and the people are happy.

HeartLands made a great impression with well maintained facilities, lovely grounds, and many options for residents to remain active. We visited the independent living residences, which offered several options for type of unit, layout, and location. The common areas such as the dining room, library, barber/hair dresser and exercise/physical therapy room were clean, well maintained, and pleasant. The grounds are bautiful and offer lots of space for those that enjoy walking outdoors. A clear winner within the half a dozen communities we visited.

Very helpful and super sweet. Helped our Mom feel loved and right at home!!!

Everything has been great here so far, we're very pleased with the community! It's a nice clean place, and the staff have all been very friendly. My Mom really seems to be enjoying herself here, and if she is happy I am happy! She's had nothing but good things to say about the food, as well.

I think they have been doing a good job so far. Everyone is very friendly, and they all have a smile on their face when they greet me. I am glad I did this. This was the best value of all the places I looked at.

This was a nice community and a very private location. A community more in the center of activity is preferred.

We loved them, every single piece was great. They hung the pictures, everything we needed. They are very responsive, and keep everything clean. Even out of state the communication is good with the family. The size of their apartment is enormous and the service is really wonderful. They are really, really good. They make everyone feel really, really special.

Caring for older people is a calling and cannot be faked. Starting with Denise,The Director,and Carried through by the entire staff is a True Kind and competent approach. I am not easy to please and am a devoted only child. I adore my 91 year old Father and am beyond satisfied with his new home..The facility,staff,level of care and especially the Food is simply the best.

My loved ones have really enjoyed living here. They love the location and feel very safe and secure. They live independently live within the community, so they do not need many of the care services offered. There is a great open atmosphere that allows residents to socialize with different types of events and gatherings. There are also transportation options to the local doctor's offices and grocery stores. They also love the food! Worth checking out!

Our experience with NewSeasons at New Britain was a good one. It's a very pretty place, and they do a good job keeping it clean and well kept. It has a cheerful atmosphere, and the staff are friendly, professional, and very responsive! The only complaint I've heard from my loved one is that the food service could use improvement, meal quality is hit or miss.

My first experiences are all about the search, review, visits, and meeting the staff (directors and caregivers.) Over a few months we reviewed many, visited a few, and concluded that The Heartlands of SP offered the best value. The Heartlands folks were best able to articulate and offer a plan for my 93 year old Mom's last years. They have relationships in place with other providers to accommodate her inevitable declines. My mother will require a lot of assistance in the future, and Heartlands seems more than able to deal with all her issues. We found a lovely corner room that offers great cross ventilation, and we're allowed to decorate to suit Mom. I can not yet offer review of their care services because she has not yet moved in. I do have high hopes and expectations based on interviews with all the key staff. Also, current residents of Heartlands I spoke with expressed satisfaction, comfort, and high praise for the facility. The residents are happy; this alone has to be good.

This facility is on my short list.

My dad has been a member of this community for just over a week and he seems to be adjusting very well, which, I'm sure for a 97 year old it isn't the easiest thing. Everyone has been so welcoming and kind, doing all they can to ease any of his anxiety.

It's all going well, we do like it, they were very accommodating. They are very nice, and we are happy with it. We weren't very happy with the last place we were. This place is good though, I give it five stars.

Mom was ready to move in at the 1st visit. Cristy was a dream to work with and the staff and residents are truly happy to be there. A Big Bang for the buck.

My parents moved to Clearwater Commons this year, after several years being in their own home with in home services. This was a great option for a while, but with increasing physical, cognitive and safety needs, we made the move to Clearwater. I was VERY concerned about how they would acclimate! I need not have worried: Clearwater has been a great experience for all of us. It started with the flexibility to create their living space at Clearwater in a similar style/color as their home. Mr. Keys made the room look perfect for them, and did so quickly and to the time frame I was told. Chris made the leasing process go quickly and smoothly, and we had a choice of rooms. Nursing/assistants have been super with medication distribution and checking vitals. Caregivers make sure physical needs like showers, dressing etc are done and my parents are always well groomed and looking great. Physical and occupational therapy work with them and check in with me as to specific needs and suggestions. The office staff is wonderful and the building is well supervised. Security is excellent: My husband accidentally forgot to sign my dad out when he took him somewhere, and it was noted right away and I was called. My parents LOVE the food and I also eat with them often and can attest that the food is FRESH and well done. It is not canned/prepackaged stuff. It is HOMEMADE and features fresh fruits and vegetables. The variety on the menu is great. The servers know my parents' names and what they like to order. The other residents have made an obvious effort to greet all of us. There are plenty of activities: most recently, after a beautiful Easter meal, live music was provided, featuring music form the 40's and 50's and I love a video clip I took of my dad singing along. He has short term memory loss, but he knew the words to those "Oldies!" The location of Clearwater is great for us because my parents had lived not 5 minutes away, and know the area. I live close by and it is convenient for me to drop by any time, and I do, which is helpful to see the management of the place at various times. It is consistently well run. The court yard garden is going to be lovely once the blooms come out, and I encourage you to walk through... Although my parents no longer have a pet, they are allowed, so I can bring my dog by for a visit. I still need to be an active participant in their care and business, but this move has given me great peace of mind, knowing that they are well monitored and safe.

I was very impressed with the facility and the activities. Alana was extremely helpful and kind.